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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Neurobots is an advanced cloud-based conversational AI platform designed to enhance customer interactions across a variety of channels, including phone calls, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct, and email. The platform's AI assistants are equipped to handle a range of tasks such as responding to inquiries, conducting outbound calls, qualifying leads, gathering contact information, scheduling or modifying appointments in linked calendars, and delivering conversation summaries along with contact records to compatible CRM systems. Companies have the flexibility to tailor response knowledge, qualification criteria, appointment protocols, and human escalation processes through collaboration with an implementation partner. Various plans are available, providing AI assistants focused on lead generation, sales processes, analytical insights, and support after sales. Targeting small to mid-sized enterprises, Neurobots serves diverse sectors, including healthcare, trades, real estate, hospitality, agencies, and other service-oriented businesses. Additionally, all customer data is securely stored in Germany, ensuring compliance with local regulations. It is important to note that utilizing CRM, calendar, telephony, and messaging features may necessitate the creation of third-party accounts or could lead to additional charges.

Description

Pam serves as an innovative AI voice and customer experience solution specifically designed for automotive dealerships, efficiently managing both incoming and outgoing calls around the clock to schedule appointments, address common inquiries, qualify potential sales leads, and conduct follow-ups, thereby allowing staff to focus on more complex tasks. Acting as a virtual receptionist, Pam adeptly handles routine questions such as dealership hours and location, employs intelligent call routing or warm transfers, and seamlessly integrates with dealership systems to document conversations for future reference. Its AI-driven scheduling capability enables the platform to arrange service appointments in real time, aligning them with shop availability while matching customer concerns to relevant operation codes, and sending out confirmation texts to minimize no-show rates. On the sales front, Pam is equipped to present vehicle inventory, answer questions about features and options, and directly arrange test drives with prospective clients. Additionally, the Pam Console offers comprehensive insights into unresolved calls, call drop-offs, alerts, text communication logs, and revenue analytics related to both sales and service operations, ultimately enhancing dealership efficiency and customer satisfaction. Overall, Pam is a game-changer for dealerships seeking to optimize their customer engagement and internal processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CDK Global No 
Dealer-FX No 
Facebook Messenger Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Instagram Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Pipedrive Yes 
REDCap No 
Salesforce Yes 
Tekion No 
Telegram Yes 
WhatsApp Yes 
XRM No 
Xtime No 
iCloud Yes 

Integrations

CDK Global Yes 
Dealer-FX Yes 
Facebook Messenger No 
Google Calendar No 
HubSpot CRM No 
Instagram No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Pipedrive No 
REDCap Yes 
Salesforce No 
Tekion Yes 
Telegram No 
WhatsApp No 
XRM Yes 
Xtime Yes 
iCloud No 

Pricing Details

€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Neurobots

Founded

2023

Country

Germany

Website

neurobots.tech/en

Vendor Details

Company Name

Pam

Founded

2023

Country

United States

Website

www.pamhq.com

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Alternatives

No Alternatives

Alternatives

Numa Reviews

Numa

5.0 out of 5 stars