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Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
Description
Walleett serves as a comprehensive solution, akin to Apple Wallet and Google Wallet, specifically designed for B2B software vendors to easily incorporate mobile wallet features for their clients within a matter of weeks, eliminating the need for a dedicated Wallet team..
This approach not only simplifies deployment but also enhances the overall customer experience : The software vendor can upsell animation services or give access to the clients so they can get autonomy and animate their audiences themselves.
Walleet allows point of sale, loyalty programs, ticketing, and access control to seamlessly integrate via a singular and documented REST API, enabling them to manage all end-customers from a unified multi-tenant environment.
Walleett also monitors updates to Apple and Google APIs, allowing your development team to concentrate solely on enhancing your primary product offerings.
While Walleett manages the backend infrastructure discreetly, your end-customers retain their status as the official issuers.
The pricing model is straightforward, with transparent per-pass fees, devoid of any concealed charges or long-term commitments.
Additionally, the platform adheres to GDPR regulations and is hosted within Europe, ensuring data compliance, and it is available in multiple languages, including French, English, and Spanish, catering to a diverse user base.
API Access
Has API
API Access
Has API
Integrations
Apple Wallet
Google Wallet
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Vendor Details
Company Name
Interstrat
Founded
2026
Country
France
Website
walleett.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis