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Description

NeoSound Intelligence is an innovative AI technology firm dedicated to transforming emotions into actionable insights, aiming to enhance the quality of interactions between organizations and their customers. Our goal is to elevate all forms of communication that occur between consumers and businesses. By offering advanced AI-driven speech analytics tools, we assist call center operations in refining their customer engagement strategies. We empower organizations to convert phone calls into increased revenue. Our technology enables automatic listening to customer calls, facilitating the optimization of communication. NeoSound's tools provide valuable, actionable insights derived from phone conversations, enhancing the overall quality of customer interactions. Beyond mere speech-to-text capabilities, our intelligent algorithms conduct in-depth analyses of acoustics and intonation. This means our machines are trained to understand not only the words spoken but also the nuances of how they are expressed. Consequently, our solutions are tailored to meet the specific needs of your company with precision. NeoSound combines cutting-edge speech-to-text semantic analytics with comprehensive acoustic intonation analysis, providing a holistic approach to understanding customer communication. With our unique offerings, we strive to redefine the landscape of customer interactions.

Description

Canopy Labs has unveiled Orpheus, an innovative suite of advanced speech large language models (LLMs) aimed at achieving human-like speech generation capabilities. Utilizing the Llama-3 architecture, these models have been trained on an extensive dataset comprising over 100,000 hours of English speech, allowing them to generate speech that exhibits natural intonation, emotional depth, and rhythmic flow that outperforms existing high-end closed-source alternatives. Orpheus also features zero-shot voice cloning, enabling users to mimic voices without any need for prior fine-tuning, and provides easy-to-use tags for controlling emotion and intonation. The models are engineered for low latency, achieving approximately 200ms streaming latency for real-time usage, which can be further decreased to around 100ms when utilizing input streaming. Canopy Labs has made available both pre-trained and fine-tuned models with 3 billion parameters under the flexible Apache 2.0 license, with future intentions to offer smaller models with 1 billion, 400 million, and 150 million parameters to cater to devices with limited resources. This strategic move is expected to broaden accessibility and application potential across various platforms and use cases.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Baseten
GitHub
Google Cloud Platform
Google Colab
Hugging Face
Llama 3
VoiSpark

Integrations

Amazon Web Services (AWS)
Baseten
GitHub
Google Cloud Platform
Google Colab
Hugging Face
Llama 3
VoiSpark

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NeoSound Intelligence

Founded

2018

Country

Netherlands

Website

www.neosound.eu/

Vendor Details

Company Name

Canopy Labs

Country

United States

Website

canopylabs.ai/model-releases

Product Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Product Features

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

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