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Description
NAPPKIN
The cutting-edge restaurant point-of-sale system designed specifically for iPads and iPhones.
Manage reservations effortlessly
With Nappkin, you can effectively manage both online and phone reservations within your POS, making them easy to access and finalize on your iPhone or iPad.
The reservation dashboard provides a clear overview of guest arrival times. Once a guest checks in, their reservation can be associated with a specific table, allowing the staff in the vicinity to immediately see all relevant discussions. Any initial deposit made is automatically applied as the first payment during checkout.
Available on both iPad and iPhone, the Nappkin app also offers a comprehensive website where users can access various reports, export data, and set up accounting integrations seamlessly.
The iPhone version is ideal for taking orders outdoors, managing incoming reservations, and providing crucial management insights, enhancing the overall efficiency of restaurant operations. Moreover, it ensures that all staff members are well-informed and coordinated during busy service times.
Description
Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Apple Maps
Exact
Google Cloud Search
Twinfield
Unit4 Financial Planning & Analysis
Visma Proceedo
Yelp
Yelp Guest Manager
Integrations
Apple Maps
Exact
Google Cloud Search
Twinfield
Unit4 Financial Planning & Analysis
Visma Proceedo
Yelp
Yelp Guest Manager
Pricing Details
€ 29 / mo
Free Trial
Free Version
Pricing Details
$129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nappkin
Country
Netherlands
Website
nappkin.nl/
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
business.yelp.com/restaurants/products/yelp-host/
Product Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management