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Description
Amazon DCV eliminates the need to compromise between responsiveness and image fidelity. Its bandwidth-adaptive streaming protocol ensures that applications run with nearly instantaneous responsiveness while maintaining high-quality visuals. This highly responsive streaming capability enables users to operate graphics-heavy applications remotely, thus avoiding the costs associated with specialized workstations or the hassle of transferring large data volumes from the cloud to local devices. Moreover, on Linux systems, Amazon DCV allows multiple sessions to utilize a single GPU, providing additional savings on server infrastructure. The protocol’s compatibility across various operating systems and its browser-based access offer service builders a dependable and adaptable solution for streaming applications, catering to both cloud-based and on-premises environments. Supporting both Windows and Linux remote setups, Amazon DCV comes equipped with native clients for Windows, Linux, and MacOS, alongside an HTML5 client for easy access via web browsers. This wide range of support ensures that users can seamlessly connect and utilize their applications regardless of their operating system.
Description
Splashtop SOS makes remote support easy. There's no need to travel to your user's location or waste time. Simply remote into the device and you can take control of it as soon as you need. You can quickly diagnose and fix the problem and make your customers happy.
Benefits and Key Features
* Simplified workflow - Your user launches the SOS app (can also be customized branded) on their device or computer. Once the session code is received, you can use it to open the session.
* The best tools and features - All you need to do the job quickly. You can share your screen to collaborate, transfer files between devices and chat with other users.
* Unlimited device support - All packages include unlimited device support. You only pay for the number concurrent technicians per annum. There is no yearly price rise as has become the norm with remote support products.
API Access
Has API
API Access
Has API
Integrations
AWS HPC
Active Directory
Amazon AppStream
Amazon EC2
Amazon Web Services (AWS)
Freshdesk
Freshservice
Leostream
ServiceNow
Splashtop Remote Support
Integrations
AWS HPC
Active Directory
Amazon AppStream
Amazon EC2
Amazon Web Services (AWS)
Freshdesk
Freshservice
Leostream
ServiceNow
Splashtop Remote Support
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$199.00/year/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amazon
Founded
1994
Country
United States
Website
aws.amazon.com/hpc/dcv/
Vendor Details
Company Name
Splashtop
Founded
2006
Country
United States
Website
www.splashtop.com/sos
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
