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features
design
support

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Description

NHSmail serves as a secure email platform authorized by the Department of Health and Social Care for the exchange of patient-related and sensitive data. This national secure collaboration system is designed for both health and social care, fundamentally enhancing the way users can interact and cooperate within and beyond their organizations. To ensure the protection of sensitive information, all emails exchanged between health and social care entities must comply with the secure email standard (DCB1596), guaranteeing confidentiality and security for all involved parties. Recognized as the selected email service by NHS Digital, managing access to the system necessitates appropriate account credentials. Throughout its operations, NHS Digital handles and transmits confidential information, underscoring the need for secure communication. Users are encouraged to log in to their secure NHS email accounts regularly, as NHSmail is specifically tailored for the safe sharing of sensitive information. Notably, data associated with accounts deemed inactive is retained for a maximum of 180 days, ensuring that users have a brief window to reactivate their accounts if necessary. This structured retention policy further reinforces the commitment to maintaining security and efficiency within the email service.

Description

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Salesforce Agentforce Service
Skype
TriVice
WorkMarket

Integrations

Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Salesforce Agentforce Service
Skype
TriVice
WorkMarket

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NHS Digital

Country

United Kingdom

Website

digital.nhs.uk/services/nhsmail

Vendor Details

Company Name

Relay Network

Founded

2010

Country

United States

Website

www.relaynetwork.com

Product Features

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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