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Description
NABD is a flexible, scalable, and user-friendly customer service and complaint handling platform that aims at providing the best omnichannel customer support services.
NABD assists in the transformation of customer support teams into customer success engines, resulting in customer satisfaction.
NABD can be deployed on-premise or as a SaaS solution for all business verticals.
NABD System is transforming customer service with its future-oriented technology.
Description
Optimum HRIS is an all-encompassing software solution for Payroll, HR, and Time and Attendance, developed by Optimum Solutions. This leading application in the industry enables organizations to enhance their payroll operations, manage employee data efficiently, and oversee training and benefits programs. It is offered as both an on-premises system compatible with Microsoft Windows and IBM AS/400 platforms and a cloud-based option known as OptiCloud. With its fully integrated single database, Optimum HRIS facilitates straightforward and economical management of HRIS processes, ensuring that organizations can optimize their human resource functions seamlessly. Additionally, users can expect regular updates and support to maximize their system's performance.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Calendar
Google Drive
Microsoft Excel
Microsoft Outlook
Microsoft Word
StreetSmart
SutiDMS
SutiExpense
X (Twitter)
Integrations
Facebook
Google Calendar
Google Drive
Microsoft Excel
Microsoft Outlook
Microsoft Word
StreetSmart
SutiDMS
SutiExpense
X (Twitter)
Pricing Details
$10.00/month/user
Free Trial
Free Version
Pricing Details
$10000.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NABD
Founded
2002
Website
www.nabdsys.com
Vendor Details
Company Name
Optimum Solutions
Founded
1981
Country
United States
Website
www.optimumhris.com
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
