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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A collection of over 20 reports is available on a unified dashboard, showcasing various aspects such as completed tasks, outstanding work, work prioritization, pending issues, fiscal year progress, and user allocation status for each distinct service. Additionally, more than 12 reports provide real-time insights into office activities, including newly created and finished tasks, employee performance metrics, timesheet entries, service-specific completion rates, to-do lists, and the status of pending issues. Furthermore, there is a set of over 16 reports that captures every user activity over a designated timeframe, offering a comprehensive overview that includes completed tasks, items taken in and out, bills and receipts issued, expenses logged, SMS communications, and emails sent. Lastly, a series of 9+ client or group-specific reports details the status of all services, unbilled tasks, generated invoices, outstanding invoices, issued debit and credit notes, and created service estimates, ensuring thorough tracking and management of client-related financial activities. This extensive reporting structure not only enhances transparency but also aids in informed decision-making across various operational levels.

Description

Sidequest merges the finest elements of effective issue management with your work environment, empowering you to send, receive, and monitor both individual and team tasks seamlessly. With this tool, you can maintain a clear and collective understanding of task statuses, eliminating uncertainties such as whether a task is completed, still in progress, who is responsible, and what the deadlines are. By utilizing the capabilities of native Slack threads, you can engage in discussions directly within tasks, fostering a comprehensive task history that minimizes confusion. Every member of your Slack workspace is equipped with a personal task inbox, and you can easily establish additional shared inboxes in various channels, which are particularly useful for departments like IT, HR, and infrastructure, ensuring streamlined communication across your organization. This functionality enhances collaboration and keeps everyone on the same page, ultimately driving productivity and efficiency in your workplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack

Integrations

Slack

Pricing Details

$1.50 per user per month
Free Trial
Free Version

Pricing Details

$1.50 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gajanan Softwares

Founded

2014

Country

India

Website

www.mytask.co

Vendor Details

Company Name

Sidequest

Founded

2020

Country

Germany

Website

www.getsidequest.app/

Product Features

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

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