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Description
The news feed feature enhances user engagement and boosts retention by facilitating interaction between you and your users directly within your application. This encourages users to return independently, benefiting from organic notifications, while also providing a pathway to reactivate those who have become inactive. You can specifically target the mobile users you wish to reach out to, as MySocialApp allows for sophisticated segmentation based on user journey actions, in-app activities, user account details, or geographical location, enabling you to implement immediate or triggered campaigns effectively. Additionally, you can easily import or tag custom user data and seamlessly integrate MySocialApp with any third-party cloud marketing service. In the competitive mobile landscape, increasing app visits translates to higher sales. Regardless of whether your business relies on advertisements, subscriptions, or e-commerce, MySocialApp equips you with the essential mobile CRM tools necessary to communicate more effectively with your customers, encouraging repeat visits and ultimately driving increased revenue. With these capabilities, your business can thrive in a dynamic market.
Description
VAANI is equipped to handle all forms of communication. With these VAANI brings together the right resources and insights so that you can learn more, improve faster and adapt throughout your business cycle.
To improve your customer experience, you can drive amazing communications using an easy-to-understand technology. VAANI is the next-generation call center solution. It offers 360 degree communication, including phone, voicebot, email, IVR, and social media.
Cloud Contact Centers allow customers and agents to connect via multiple platforms, including mobile, desktop, email and in-app chat. VAANI provides a comprehensive solution that supports all industries. Our SaaS solutions give our customers the edge that they need.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
WhatsApp
No
X (Twitter)
No
Pricing Details
$245 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MySocialApp
Founded
2017
Country
France
Website
mysocialapp.io
Vendor Details
Company Name
Eureka Digitisation and Automation Services
Founded
2021
Country
India
Website
www.edas.tech/
Product Features
Application Development
Access Controls/Permissions
Yes
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
Yes
No-Code
Yes
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes