VAANI Description
VAANI is equipped to handle all forms of communication. With these VAANI brings together the right resources and insights so that you can learn more, improve faster and adapt throughout your business cycle.
To improve your customer experience, you can drive amazing communications using an easy-to-understand technology. VAANI is the next-generation call center solution. It offers 360 degree communication, including phone, voicebot, email, IVR, and social media.
Cloud Contact Centers allow customers and agents to connect via multiple platforms, including mobile, desktop, email and in-app chat. VAANI provides a comprehensive solution that supports all industries. Our SaaS solutions give our customers the edge that they need.
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Integrations
Company Details
Company:
Eureka Digitisation and Automation Services
Year Founded:
2021
Headquarters:
India
Website:
www.edas.tech/
Media
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Product Details
Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Chromebook
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
24/7 Live Support
Online
VAANI Features and Options
Call Center Software
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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