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Description

Celebrate birthdays, anniversaries, and various events without the hassle of apps or software needed for client communication. With our system, automated and efficient messaging allows you to focus more on what you excel at. We liaise directly with your compliance team to ensure that all communications are monitored and properly archived. Importing contacts from your CRM or mobile device is a breeze, enabling you to start texting right away. Every conversation will be automatically saved within your CRM for easy access. You can also plan future messages and set up recurring alerts for significant dates, giving you peace of mind. Just hit send once, and let your marketing run seamlessly! In case you lack a landline for text functionality, we can provide you with a dedicated text number and will forward any incoming calls to your preferred number. This way, you can maintain constant communication with your clients without any interruptions.

Description

Establish a dedicated work number, streamline your contacts, and elevate your business using the robust texting capabilities offered by Sideline Pro. This service ensures that all your professional calls, messages, and voicemails are managed through a unique number, safeguarding your personal line from interference. Stay informed when customers reach out, automate your replies, and handle each interaction with expertise. Research shows that 90% of consumers prefer texting over calling businesses, and Sideline equips you with everything necessary to facilitate this communication. Acquire a dedicated line for calls, texts, voicemails, and additional features while maintaining a clear separation between your work and personal contact lists, all accessible from a single device. If you happen to miss a call, the customer receives an immediate text, connecting you before they have the chance to find alternatives. Utilize mass messaging tools to launch text marketing campaigns, promotions, or special offers. Additionally, schedule text reminders via your work calendar to minimize the chances of missed appointments and meetings, thereby enhancing your overall operational efficiency. By adopting these strategies, you can not only improve customer engagement but also foster stronger relationships with your clientele, ultimately driving business growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Archive Intel Yes 
Arctera Enterprise Vault Yes 
Copper Yes 
Erado Yes 
Global Relay Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Dynamics 365 Yes 
Nitrogen Yes 
OneSecure Technology Yes 
Pagefreezer Yes 
Patrina Yes 
Rambox No 
Risk Analyst Yes 
Salesforce Yes 
Smarsh Yes 
SmartOffice Yes 
Vault America Online/ Cloud Backup Yes 
Vtiger CRM Yes 
Wealthbox Yes 

Integrations

Archive Intel No 
Arctera Enterprise Vault No 
Copper No 
Erado No 
Global Relay No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Dynamics 365 No 
Nitrogen No 
OneSecure Technology No 
Pagefreezer No 
Patrina No 
Rambox Yes 
Risk Analyst No 
Salesforce No 
Smarsh No 
SmartOffice No 
Vault America Online/ Cloud Backup No 
Vtiger CRM No 
Wealthbox No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MyRepChat

Founded

2016

Country

United States

Website

ionlake.com/myrepchat/

Vendor Details

Company Name

Sideline

Founded

2006

Country

United States

Website

www.Sideline.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Telephony

Auto-Dialer No 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management Yes 
VoIP Yes 
Voice & Data Integration Yes 

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