Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At MyBusiness, we are committed to delivering a winning blend within our CRM Call Center Solution. Our robust system empowers customers by offering both independence and high-quality service. It is designed to be flexible, comprehensive, and user-friendly, featuring distinct tools that set it apart. Our dedicated service team supports you throughout the entire process, from implementation to continuous updates, allowing you to manage and customize your system according to your specific requirements. As a prominent player in the realm of Online CRM Systems, MyBusiness has enjoyed a decade of successful operation. With a user base of tens of thousands who engage with our system on a daily basis, our platform's simplicity and functionality have made it a favored choice among clients. Additionally, MyBusiness has developed Simbla, a website creation tool tailored for customers seeking seamless CRM and website integration, further enhancing our offerings and customer satisfaction. This commitment to innovation and support ensures that we remain at the forefront of the industry.
Description
Verint Digital Feedback enables you to leverage Voice of your Customer to make faster and smarter business decisions. How? You can give your customers a voice within their Customer Experience (CX), on their terms. You can capture rich context about their feedback and then apply advanced analytics to take targeted and real-time action. The result is an improvement in the consistency and quality your CX, which has a measurable impact on your business. Verint Digital feedback has been a leader in the CX market for more than a decade. It is trusted by hundreds of leading companies around the world to turn Voice of Customer (VOC) into competitive advantage. Behind our iconic [+] feedback tab that empowers your customers to let you know what's on their minds, our enterprise Software-as-a-Service solution provides you the context and the tools you need to take immediate action on what your customers want you to know.
API Access
Has API
API Access
Has API
Integrations
Contentsquare
Minitab Statistical Software
Pricing Details
$4.00/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MyBusiness CRM
Founded
2005
Country
Israel
Website
www.mybusiness-crm.com
Vendor Details
Company Name
Verint
Founded
1994
Country
United States
Website
www.verint.com/experience-management/digital-feedback/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis