VotenzaCRM Description
The founders of Votenza possess a wealth of experience, and their products reflect this expertise rather than being the result of a fleeting startup mentality. With almost two decades of dedication to Votenza, we’ve realized that overly complicated systems often lead to more frustration than effectiveness. There are three kinds of companies in this industry: those that remember your name but always seem to have a product that lacks something essential, and those that boast the newest innovations but only provide you with a ticket number when you reach out for help. Votenza stands out not only because of our advanced PowerPlan work plan, but also due to our commitment to blending cutting-edge technology with an unparalleled level of customer service reminiscent of luxury boutique hotels. Our products are versatile enough to function independently or be integrated together, providing dealerships with an effortless, straightforward, and comprehensive solution tailored to their needs. Through our dedication to quality and service, we aim to redefine the expectations of dealerships everywhere.
VotenzaCRM Alternatives
Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results.
Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.
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Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
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Volie
Automotive software made for dealerships…
Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.
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Kimoby
Kimoby is an innovative Service Lane Operating System designed specifically for the service departments of automotive dealerships. This platform streamlines a wide range of functions, including two-way texting, inspections, AI-generated estimates with customer approval in a single tap, digital estimates, mobile payments, payment terminals for in-person transactions, management of loaner fleets, a Voice AI agent for handling missed calls, customer satisfaction follow-ups, and marketing campaigns.
Furthermore, Kimoby seamlessly integrates with various systems such as CDK (with write-back capabilities), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum, ensuring that any customer approval or payment is automatically recorded in the DMS repair order.
Currently, more than 1,000 dealerships in both the United States and Canada utilize Kimoby, which has been recognized as an approved vendor by the BMW Activities Fund and features exclusive integration with the myBMW app. It is also certified by VW eConnect and CMC, and qualifies under the Ford Commitment Program.
The service offers flexible month-to-month contracts with no setup fees or long-term commitments, along with clear and transparent pricing that makes it easily accessible for dealerships looking to enhance their service offerings. Overall, Kimoby represents a comprehensive solution for modern automotive service operations.
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Integrations
No Integrations at this time
Company Details
Company:
Votenza Systems
Year Founded:
2005
Headquarters:
United States
Website:
www.votenzacrm.com
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support
VotenzaCRM Features and Options
Auto Dealer Software
Accounting
Contact Database
Customer Database
Document Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
VotenzaCRM Lists
VotenzaCRM User Reviews
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