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Description
All-in-One Software for Digital Channel Feedback
Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email).
Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team.
+Customisable feedback forms
+Real-time statistics
Integrations with +API
+Various CX metrics
+Text analytics
+Advanced reporting capabilities
Mopinion pricing starts at $35 USD/month
Description
Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.
API Access
Has API
API Access
Has API
Integrations
Asana
Jira
Slack
Trello
WordPress
Zapier
Zendesk
Adobe Analytics
Basecamp
Contentsquare
Integrations
Asana
Jira
Slack
Trello
WordPress
Zapier
Zendesk
Adobe Analytics
Basecamp
Contentsquare
Pricing Details
$229/month
Free Trial
Free Version
Pricing Details
€10/month -Free 1 project/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mopinion
Founded
2013
Country
Netherlands
Website
www.mopinionlabs.com
Vendor Details
Company Name
Ybug
Founded
2016
Country
Czech Republic
Website
ybug.io
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Marketing Analytics
A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management