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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Monact enables businesses to gather customer feedback and reviews by utilizing a QR code featured on a card inserted inside the customer's order packaging. By creating a concise survey, downloading a print-ready PDF, and placing the card within the shipment, sellers can prompt buyers to scan the code while the box is still open, allowing them to respond to questions before being directed to a screen that showcases various review platforms. The responses and scanning activity are then compiled and presented on a dashboard as customers open their orders. This service is specifically tailored for sellers on Amazon, Etsy, eBay, and Shopify who lack the capacity to email their customers directly; thus, the card inside the package serves as their sole communication channel. Each campaign can either be structured as a survey—featuring scoring, multiple choice, or open-ended questions displayed one at a time—or as a direct reviews campaign that takes buyers straight to their preferred review sites, with the flexibility to alternate between formats without the need for reprinting. Notably, Monact does not restrict reviews based on responses; every customer accesses the same concluding screen regardless of their feedback. Additionally, data responses can be exported in CSV format, and a free plan is available, which includes the first 250 printed cards for those who opt for a paid subscription. Moreover, this innovative approach fosters genuine customer engagement and enhances the overall purchasing experience.

Description

Our goal is to enhance transparency within the B2B software industry. We are currently experiencing a remarkable era of software innovation, providing us with an abundance of choices. However, the sheer number of options can make the process of selecting the ideal software for your company feel overwhelming and tedious. Savvy consumers often rely on reviews for guidance, but since no two businesses have identical needs, many reviews simply reflect personal opinions. Instead of depending on subjective viewpoints, our team of specialists emphasizes concrete facts and features to assist you in identifying the software that best suits your business requirements. The right software choice can significantly influence the success of modern enterprises, making it crucial to choose wisely. In summary, we handle the research and eliminate the clutter so that you can focus on what truly matters. Additionally, our commitment to providing detailed insights ensures that you are well-informed before making any decisions.

API Access

Has API

API Access

Has API

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Integrations

Adobe Marketo Engage
AskNicely
Google Analytics
Google Workspace
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jira
Jira Work Management
Keap
MYOB
Microsoft Excel
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero
Zendesk
Zoho CRM

Integrations

Adobe Marketo Engage
AskNicely
Google Analytics
Google Workspace
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Jira
Jira Work Management
Keap
MYOB
Microsoft Excel
NetSuite
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero
Zendesk
Zoho CRM

Pricing Details

£39/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Monact (Thrilla Digital LTD)

Founded

2026

Country

United Kingdom

Website

monact.co

Vendor Details

Company Name

Results.com

Founded

2013

Country

New Zealand

Website

www.results.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

FeedbackFive Reviews

FeedbackFive

eComEngine

Alternatives