Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Moment, formerly known as Moment House, provides an effortless platform for creators to craft unique, ticketed events that can reach their fans across the globe, termed as Moments. Your audience spans the world, so why not enchant them with a Moment? Create engaging, worldwide social experiences that go beyond mere conversations. Allow your fans to connect in a more meaningful way through voice interactions. You can also facilitate unforgettable one-on-one video chats that leave lasting impressions. Additionally, you can sell merchandise at the point of sale and during the events, enhancing the overall experience. With live modules, your events become even more captivating. You maintain complete control, with the ability to analyze, update, and export all necessary data. Enjoy the benefit of retaining 100% of your ticket sales, while we only apply a modest 10% service fee at checkout. You can easily export emails as CSV files to nurture direct relationships with your fans. Tailor the look and feel of your Moment using your own creative artwork, and access assistance from our in-house experts for any technical needs. Furthermore, you can monitor the sources of your ticket sales and collaborate with promoters, all while benefiting from built-in support for showcasing sponsor or charity logos. This comprehensive approach ensures that every aspect of your event is optimized for success.
Description
Elevate your support center with a streamlined and effective helpdesk solution. Harness the capabilities of collaborative ticketing to ensure that tickets are prioritized, categorized, and assigned to the appropriate agents, allowing your entire organization to contribute to exceptional customer satisfaction. Empower your clients with the support they deserve through a fully responsive and adaptable user interface. Enjoy a user-friendly admin panel that facilitates easy management of incoming tickets, ensuring efficiency in your operations. With a design that adapts seamlessly across smartphones, tablets, and desktop devices, Service-Run guarantees a consistent experience for all users. Keep your customers informed with automatic email notifications that enhance communication. A ticketing system serves as an essential tool for addressing and resolving issues within your organization, overseeing incidents from their initial capture to final resolution, ensuring a structured approach to incident management. By effectively categorizing and managing tickets, this system not only streamlines operations but also fosters a culture of responsiveness and accountability within your team.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Patreon
Country
United States
Website
www.moment.co
Vendor Details
Company Name
Service-Run
Country
Canada
Website
service-run.com
Product Features
Live Streaming
Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration
Virtual Event Platforms
Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management