Moment Description

Moment (previously Moment House), is the easiest way for creators create unique, ticketed experiences that are accessible to their fans from anywhere in the world. These are Moments. Your fans are everywhere. A Moment can make everyone smile. Create ticketed, global social experiences. Evolution is more than just chat. Your fans can connect more deeply through voice. Give your fans one-on-1 video chat experiences they will cherish forever. You can sell merch at the point of sale or during the experience. Live modules make the experience more interactive. You are in control. You can analyze, update, and export everything you need. You will get 100% of the ticket sales. At checkout, we charge a 10% service charge. Export emails as CSV files. Establish direct relationships with your followers. Your own art can make your Moment stand out. Get technical assistance from our experts. Track where tickets are coming from. Partner with promoters. Support for displaying charity or sponsor logos.

Integrations

No Integrations at this time

Reviews - 4 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Patreon
Headquarters:
United States
Website:
www.moment.co

Media

Moment Screenshot 1
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Product Details

Platforms
SaaS

Moment Features and Options

Virtual Event Platforms

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Live Streaming Software

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Moment Lists

Moment User Reviews

Write a Review
  • Name: Todd C.
    Job Title: DJ / Software Engineer
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    HORRIBLE customer service, low quality production

    Date: Dec 03 2022

    Summary: When I contacted Moment.co and told them this, they just said "I understand that you were looking forward to a better quality of the show and we're sorry if it did not reach your expectation. However, upon checking with our internal team there was no issue the same as what you have mentioned.I can assure you that our team is also monitoring the event to make sure it's gonna be successful." This is nonsense because first of all, the event was already over, so "our team is monitoring the event" makes no sense. Also, I've played in orchestras myself and every orchestra person who has heard this has unanimously agreed that this was an awful recording. So, Moment wouldn't give me a refund. I hope they're happy that I'm now going to tell this story to everyone I know and warn you folks over a laughable 17 dollars that they could have simply refunded.

    Never use this service, it's garbage.

    Positive: The interface looks decent. The design of the website looks modern, and they make it very easy to hand over your money.

    Negative: I watched a stream of an artist and the stream quality was very poor. It was NOT just the actual software/bitrate, the sound was mono instead of stereo, and it was an orchestra that sounded completely improperly mixed and as if it were recorded by a single microphone. At best, this "professional production" sounded like a high school orchestra. It's one of the worst things I've ever paid money to listen to.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Negative stars

    Date: Sep 11 2022

    Summary: Don't attend events on this platform, audio is terrible and you won't event get to see it. Their customer service is terrible and slow.

    Positive: None, there are no pros, absolutely none other than maybe GME won't be on this platform next year for sure.

    Negative: GME did not go off without a hitch and I still can't even view the replay. Beware if you give them your money, because no one responds.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: User
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Moment review

    Date: Sep 02 2022

    Summary: Yikes on bikes.. I wouldn't participate in any of their "events" ever again.

    Positive: Nothing that could justify paying $30 for a show and getting no response from MH or customer service when the show got cancelled.

    Negative: Minimal interaction on Facebook.. site crashed right as a huge event was about to start.. no message from Moment or customer service. I wouldn't give them my money.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: MSP Technical Support Representitive
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Moment House Fails

    Date: Sep 02 2022

    Summary: Ask any Good Mythical Morning fan who attempted to watch the livestream of "Good Mythical Evening 2". The only reason anybody knew any info was from Good Mythical crew themselves.

    Positive: Nothing....... nice white screen for a live event's entire audience but thats no reward for paying customers.

    Negative: Everything, they are a live event streaming host that fail to be able to provide the service they stated they would.

    Read More...
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