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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Modu serves as a hosted platform for gathering customer feedback and conducting polls, enabling you to create a customized board filled with various modules such as polls, voting options, public suggestions, roadmaps, and changelogs, thereby allowing you to systematically gather insights from users. Teams can categorize feedback by different workspaces and boards while having the ability to regulate access through settings that may include public visibility, password protection, or requiring SSO authentication, along with user verification options via email, Google, or SSO as per configuration. The platform features an administrative dashboard that facilitates the creation and management of modules, moderation of suggestions, tracking of user engagement and votes, and customization of branding, domains, and integrations. This tool is particularly advantageous for product teams looking for a simple, shareable feedback collection system without the need for extensive infrastructure development and maintenance. By utilizing Modu, teams can ensure they are effectively capturing user input while maintaining control over the feedback process.

Description

Unwrap is an innovative customer intelligence platform enhanced by AI that converts unstructured feedback from customers into meaningful insights. It collects data from multiple channels, utilizing its unique AI capabilities to analyze, categorize, and synthesize feedback, thereby providing essential insights on a regular basis. The platform includes an intuitive dashboard that automatically identifies significant insights and emerging trends, a feedback assistant enabling users to interact with AI for deeper analysis of their data, and real-time notifications for unexpected anomalies and threshold breaches. Additionally, it offers a feedback responder feature that communicates updates to customers regarding implemented solutions directly within the platform. Users can also take advantage of extensive reporting tools to translate insights into actionable strategies and expedite enhancements. Furthermore, Unwrap provides an API that facilitates seamless integration of diverse feedback sources, whether public, private, or custom-built, enhancing the overall user experience. This comprehensive approach ensures organizations can effectively leverage customer feedback to drive continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
Google Calendar
Intercom
Okta
Reddit
Snowflake
Zendesk

Integrations

Airbnb
Alexa
App Store
Capital One Merchant Services
GitHub
Google Calendar
Intercom
Okta
Reddit
Snowflake
Zendesk

Pricing Details

$24/month
Free Trial
Free Version

Pricing Details

$12,000 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Modu

Founded

2026

Country

United States

Website

modu.io

Vendor Details

Company Name

Unwrap.ai

Founded

2022

Country

United States

Website

www.unwrap.ai/

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives