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Description

Mizu Softphone Modern is a versatile VoIP softphone that operates on the widely-adopted SIP protocol, ensuring compatibility with a majority of SIP devices, PBXs, and VoIP service providers thanks to the Mizutech JVoIP SIP/media engine. It boasts a highly adaptable user interface designed for modern needs, adhering to open standards. Users are greeted with a convenient homepage that highlights their frequently contacted individuals, streamlining communication. The application is designed for ease of use, showcasing a simplified settings interface alongside an organized contact list and call history. It integrates unified communication features like chat and SMS, while supporting a variety of codecs such as G.729 and OPUS HD Audio. Additional enhancements improve audio quality through technologies like QoS, PLC, VAD, AGC, and AEC. Standard VoIP functionalities include the ability to transfer, hold, mute, forward calls, and set up conferences. For business purposes, it offers features like peer-to-peer connections, callback options, recharge capabilities, balance displays, and SMS management. Furthermore, it includes extra functionalities like video calling, screen sharing, file transfers, and more, along with CRM and click-to-call integration through its webphone. Enhanced security measures such as TLS/SRTP and built-in VoIP tunneling and encryption ensure data safety. The softphone is also customizable for branding purposes, along with straightforward provisioning options for users.

Description

VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento No 
WordPress No 

Integrations

Magento Yes 
WordPress Yes 

Pricing Details

$49 one-time payment
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Mizutech

Country

Romania

Website

www.mizu-voip.com/Software/Softphones/Windowssoftphone/WindowsSoftphoneModern.aspx

Vendor Details

Company Name

VoIPTech Solutions

Founded

2017

Country

India

Website

voiptechsolutions.in/solutions/contact-center-solution/

Product Features

Softphone

Audio / Video Conferencing Yes 
Call Logging No 
Call Recording Yes 
Call Transfer No 
Caller Identification No 
Chat / Messaging No 
Contact Management Yes 
Fax Management No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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