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Average Ratings 0 Ratings

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ease
features
design
support

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Description

MikoPBX offers a comprehensive phone solution characterized by high performance, exceptional stability, and extensive features. It can be deployed on-premises through hardware installation or hosted on various cloud platforms like Google Cloud, Amazon Web Services, and Microsoft Azure. Notably, MikoPBX is a free telephone system that provides all essential business functionalities at no cost. Users will appreciate the intuitive web interface, which includes features such as call recording, conference calling, voicemail, call transfers, call pickup, call queues, an interactive voice response (IVR) menu, as well as customizable inbound and outbound call rules. Additionally, the system includes options for managing holiday schedules and night-time call settings. MikoPBX supports the integration of plugins and modules developed globally, allowing for enhanced functionality tailored to specific needs. Importantly, MikoPBX does not impose user licensing fees, making it an economical choice for businesses looking to expand without incurring extra costs for new staff or call recording capabilities. This flexibility in scaling ensures that businesses can grow seamlessly while maintaining a robust communication infrastructure.

Description

Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Cloud9
Bigin by Zoho CRM
Google Cloud Platform
ManageEngine ServiceDesk Plus
Microsoft Azure
Outdoo AI
Truto
Zoho CRM
Zoho Desk

Integrations

AWS Cloud9
Bigin by Zoho CRM
Google Cloud Platform
ManageEngine ServiceDesk Plus
Microsoft Azure
Outdoo AI
Truto
Zoho CRM
Zoho Desk

Pricing Details

$100 per request
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MikoPBX

Country

United States

Website

www.mikopbx.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/voice/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

PBX

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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