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Description
MikoPBX offers a comprehensive phone solution characterized by high performance, exceptional stability, and extensive features. It can be deployed on-premises through hardware installation or hosted on various cloud platforms like Google Cloud, Amazon Web Services, and Microsoft Azure. Notably, MikoPBX is a free telephone system that provides all essential business functionalities at no cost. Users will appreciate the intuitive web interface, which includes features such as call recording, conference calling, voicemail, call transfers, call pickup, call queues, an interactive voice response (IVR) menu, as well as customizable inbound and outbound call rules. Additionally, the system includes options for managing holiday schedules and night-time call settings. MikoPBX supports the integration of plugins and modules developed globally, allowing for enhanced functionality tailored to specific needs. Importantly, MikoPBX does not impose user licensing fees, making it an economical choice for businesses looking to expand without incurring extra costs for new staff or call recording capabilities. This flexibility in scaling ensures that businesses can grow seamlessly while maintaining a robust communication infrastructure.
Description
Achieve robust multi-channel communication through voice and two-way SMS capabilities. Utilize sophisticated call center functionalities such as call barging, power dialing, and performance metrics to enhance call management. Engage in SMS conversations with local customers across the US and Canada using local numbers that support both voice and SMS. Effortlessly send one-way international SMS messages to over 100 countries. Integrate your Zoho Voice phone system with CRM and helpdesk applications for a smoother workflow. Transform your communication strategy to elevate customer engagement significantly. Expand your business reach by setting up local and toll-free numbers in various countries. Make calls without the stress of exceeding your budget. Enjoy exceptional call quality for your business communications while saving significantly, particularly when making frequent international calls. By leveraging these features, you can foster stronger relationships with your clientele and enhance overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
AWS Cloud9
Yes
Bigin by Zoho CRM
No
Google Cloud Platform
Yes
ManageEngine ServiceDesk Plus
No
Microsoft Azure
Yes
Outdoo AI
No
Truto
No
Zoho CRM
No
Zoho Desk
No
Integrations
AWS Cloud9
No
Bigin by Zoho CRM
Yes
Google Cloud Platform
No
ManageEngine ServiceDesk Plus
Yes
Microsoft Azure
No
Outdoo AI
Yes
Truto
Yes
Zoho CRM
Yes
Zoho Desk
Yes
Pricing Details
$100 per request
Free Trial
No
Free Version
Yes
Pricing Details
$100 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MikoPBX
Country
United States
Website
www.mikopbx.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/voice/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
No
Reporting/Analytics
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
