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Description
Mitel MiCollab serves as a comprehensive platform for enterprise collaboration, enhancing communication securely and efficiently, regardless of your location. By consolidating various functionalities into a single application, it eliminates the hassle of switching between multiple tools, allowing employees to effectively manage voice calls, video conferencing, messaging, presence notifications, audio meetings, mobile connectivity, and teamwork. This streamlined approach fosters project management, facilitates connections among colleagues, and promotes the exchange of knowledge and ideas across different departments. Additionally, it extends collaboration capabilities beyond the organization's boundaries, enabling seamless interaction with clients and partners. Users enjoy a consistent communication experience across all devices, making it easy to pause a conversation on one gadget and seamlessly resume it on another. This simplicity enhances productivity and ensures that teams can stay connected no matter where they are. Ultimately, Mitel MiCollab empowers organizations to work together more effectively in an increasingly digital world.
Description
Our comprehensive portfolio of unified communication and collaboration (UCC), solutions will help you grow your business, increase productivity, and maximize efficiency all at once. They seamlessly integrate with existing systems and transform your user experience. Our unified communication solutions make it easy to connect, communicate, and collaborate with customers and employees worldwide via video, web, or audio conferencing. With Tata Communications' unified communication services, you can dramatically improve customer experience and loyalty. Unifying conferencing and leveraging Global SIP Trunk for IP telephony, and improving efficiency across your business will help you to improve productivity and reduce telephony costs.
API Access
Has API
API Access
Has API
Integrations
Agent3
Axon Data Governance
Ayla IoT Platform
Cisco Kinetic
Cisco Prime Network
Daisee
FADEL ARC
GlobalDots
Google Calendar
Google Workspace
Integrations
Agent3
Axon Data Governance
Ayla IoT Platform
Cisco Kinetic
Cisco Prime Network
Daisee
FADEL ARC
GlobalDots
Google Calendar
Google Workspace
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mitel Networks
Founded
1973
Country
Canada
Website
www.mitel.com
Vendor Details
Company Name
Tata Communications
Founded
1986
Country
India
Website
www.tatacommunications.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
SD-WAN
Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration