Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.

Description

TopMessage serves as an all-in-one messaging service tailored for contemporary enterprises that depend on effective and direct communication with their customers. This platform enables organizations to oversee SMS and WhatsApp interactions through a unified dashboard, simplifying the process of monitoring conversations, managing campaigns, and nurturing customer relationships. The service includes features such as: Collaborative shared inboxes for team efficiency Organized contact lists with tagging capabilities Automated follow-up messages and scheduling options Pre-designed templates, filtering options, and intelligent message routing Accessibility on both mobile and desktop devices TopMessage is particularly suited for businesses aiming to enhance their organizational structure, accelerate response rates, and establish scalable communication workflows. It streamlines the management of support, outreach, and marketing initiatives, ensuring that each interaction is not only easier to handle but also more impactful for the customer. Ultimately, TopMessage empowers teams to communicate more effectively and strengthen their connections with clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
Ecwid Yes 
Facebook Yes 
Joomla! Yes 
Magento Yes 
Shopify Yes 
Squarespace Yes 
Weebly Yes 
WhatsApp No 
WooCommerce Yes 
WordPress Yes 
X (Twitter) Yes 
Zendesk Yes 

Integrations

BigCommerce No 
Ecwid No 
Facebook No 
Joomla! No 
Magento No 
Shopify No 
Squarespace No 
Weebly No 
WhatsApp Yes 
WooCommerce No 
WordPress No 
X (Twitter) No 
Zendesk No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version No 

Pricing Details

24 .99€
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OwnerListens

Founded

2011

Country

United States

Website

ownerlistens.com/message_mate/

Vendor Details

Company Name

TopMessage

Founded

2024

Country

United States

Website

topmessage.com

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

2way Reviews

2way

2way Message
MessageBot Reviews

MessageBot

MessageBot Solutions Pvt Ltd
SMS Ninja Reviews

SMS Ninja

Ksolves India Limited
AndroSMS Reviews

AndroSMS

Dunes Factory