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Average Ratings 27 Ratings

Total
ease
features
design
support

Description

Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.

Description

SlickText is the most popular text messaging platform. SlickText has made text messaging a competitive advantage for businesses since 2012. SlickText's award winning software is used by over 40,000 customers in North America, including ESPN and FedEx. SlickText has two headquarters: Jamestown, NY, and Nashville, TN. Visit slicktext.com to learn more about SlickText.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Shopify
AWeber
ActiveCampaign
Campaign Monitor
Constant Contact
Drip
Ecwid
GetResponse
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Rayven
Salesforce
Squarespace
Weebly
WooCommerce
WordPress
Zapier
Zendesk

Integrations

Facebook
Shopify
AWeber
ActiveCampaign
Campaign Monitor
Constant Contact
Drip
Ecwid
GetResponse
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Rayven
Salesforce
Squarespace
Weebly
WooCommerce
WordPress
Zapier
Zendesk

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$29.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OwnerListens

Founded

2011

Country

United States

Website

ownerlistens.com/message_mate/

Vendor Details

Company Name

SlickText

Founded

2012

Country

United States

Website

www.slicktext.com

Product Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

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