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Description
Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.
Description
Our adaptable SMS integration solutions are designed to enhance communication efficiency. Begin utilizing our comprehensive communication platform for seamless messaging. This service includes wholesale text messaging, hosted messaging, and an online gateway, all tailored specifically to meet your business needs. You can choose to send messages through a Toll-Free number, a Short Code, or a standard Long Code, and we ensure that the transition from application to the delivery of bulk text messages is as effortless as possible. The potential applications for text messaging as a communication tool are virtually limitless, and regardless of the method you choose for sending, you will receive ongoing support from one of the most reputable messaging providers worldwide. As a leader in the SMS service provider sector, we offer a customized, competitively priced SMS web platform along with business text messaging solutions. We partner with some of the most innovative companies globally to enhance customer engagement and achieve measurable outcomes, ensuring that your communication strategies remain effective and impactful. With our service, you can trust that your messaging needs will be met with high standards and reliability.
API Access
Has API
No
API Access
Has API
No
Integrations
BigCommerce
Yes
Blink
No
ChMeetings
No
Clinicea
No
Ecwid
Yes
Facebook
Yes
Joomla!
Yes
Magento
Yes
Omnyfy
No
Shopify
Yes
Integrations
BigCommerce
No
Blink
Yes
ChMeetings
Yes
Clinicea
Yes
Ecwid
No
Facebook
No
Joomla!
No
Magento
No
Omnyfy
Yes
Shopify
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
OwnerListens
Founded
2011
Country
United States
Website
ownerlistens.com/message_mate/
Vendor Details
Company Name
SMSGlobal
Founded
2007
Country
Australia
Website
smsglobal.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Mobile Marketing
Channel Attribution
No
Contextual Targeting
No
Coupons
No
Email Marketing
No
Engagement Monitoring
Yes
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
No
Text Messaging
Yes
Text-to-Win
Yes
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
