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Description
Messaging has become the preferred and rapidly expanding method of communication worldwide (Economist). Failing to engage with your customers through messaging means missing a monumental shift in customer interaction, comparable to the advent of email. We simplify the process for both businesses and clients to communicate directly. Our platform is secure, scalable, and highly effective. With Message Mate integrated into your website, customers can easily text your business, allowing your agents to assist them in real-time as they finalize their purchases. Customer inquiries are instantly forwarded to your team, enhancing the likelihood of conversions by making it incredibly straightforward for customers to reach out for assistance. Regardless of how your team chooses to respond, customers receive replies through text, ensuring they feel as if they are enjoying a personal dialogue with your brand. Additionally, messages can be directed to multiple agents via email, SMS, or through a user-friendly web dashboard, further facilitating seamless communication. This approach not only fosters stronger relationships with customers but also streamlines the purchasing process.
Description
Every day, thousands of individuals engage in meaningful dialogues, raise funds, and address critical topics through text messaging, which boasts an engagement rate 45 times greater than that of emails or phone calls, as highlighted by various case studies. Peerly’s Peer to Peer platform facilitates this process by empowering your volunteers or agents to connect with thousands of people through direct text conversations. P2P, or person-to-person texting, allows for genuine one-on-one interactions. With Peerly’s innovative technology, you can effectively engage large groups of individuals who have opted in, initiating valuable real-time discussions with countless participants. Each agent can manage thousands of conversations daily, reach out to potential new donors, and gather insights using our survey toolkit. By utilizing our P2P platform, you can easily initiate outbound texts to your opt-in audience's smartphones and spark live, two-way conversations swiftly. The user-friendly Peerly P2P interface simplifies the process of responding to messages and overseeing ongoing discussions, making engagement more effective than ever before. This approach not only enhances outreach efforts but also fosters a deeper connection with your audience.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
Integrations
BigCommerce
Ecwid
Facebook
Joomla!
Magento
Shopify
Squarespace
Weebly
WooCommerce
WordPress
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OwnerListens
Founded
2011
Country
United States
Website
ownerlistens.com/message_mate/
Vendor Details
Company Name
Peerly
Country
United States
Website
peerly.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win