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Average Ratings 1 Rating
Description
Considering this, Merlin presents three distinct stages of Business Intelligence designed to fit your specific needs, ensuring you receive the latest information exactly when you require it. The Listings feature, included as part of the standard Merlin package, offers users a fundamental reporting capability that can be viewed on-screen or exported to Excel, making it simple and fast to access real-time reports. For those seeking a deeper insight, Merlin Analytics provides sophisticated business intelligence and distributor analytics tailored to manufacturing, distribution, wholesale, and merchant sectors. You have control over your data, presented in a manner that suits you best! Furthermore, all Merlin Dashboards are customizable, enabling users to view only the information pertinent to them and their teams. While Listings are designed to be user-friendly and easily manageable, Merlin will also supply several standard listings during the setup process to get you started efficiently. This comprehensive approach ensures that you can make informed decisions based on the most relevant data available.
Description
Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Dropbox
No
Five9
No
Genesys Cloud CX
No
Google Chrome
No
Google Drive
No
Kustomer
No
Mozilla Firefox
No
NiCE CXone Mpower
No
Salesforce Agentforce Service
No
Integrations
Amazon Connect
Yes
Dropbox
Yes
Five9
Yes
Genesys Cloud CX
Yes
Google Chrome
Yes
Google Drive
Yes
Kustomer
Yes
Mozilla Firefox
Yes
NiCE CXone Mpower
Yes
Salesforce Agentforce Service
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$30/mo
Plans starting at $30 a user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Merlin Business Software
Founded
1974
Country
United Kingdom
Website
www.merlinbusinesssoftware.com/our-software/business-intelligence/
Vendor Details
Company Name
Shelf.io
Founded
2015
Country
United States
Website
www.shelf.io
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Product Features
Enterprise Content Management (ECM)
Archiving & Retention
Yes
Collaboration Tools
Yes
Content Lifecycle Management
Yes
Digital Asset Management
No
Document Management
Yes
Electronic Signature
No
Information Governance
Yes
Mobile Access
Yes
Search
Yes
Version Control
Yes
Workflow Management
Yes
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
No
Indexing
No
Text Analytics
Yes
eDiscovery
No
Knowledge Management
Artificial Intelligence (AI)
Yes
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes