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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Discover what you've been overlooking by utilizing our network visualization tool to pinpoint essential online relationships and discussions. Explore and visualize interactions to cultivate important connections, uncover who is leading today's dialogues, and identify new hashtags and followers that may have eluded you before. Starting your exploration is effortless—just input a Twitter handle or hashtag to delve into the latest conversations and interactions shaping the platform. Uncover relevant insights as they unfold in real-time and stay informed about significant discussions taking place right now. Identify key contributors and the vital information you can't afford to overlook, all while examining the intricacies of Twitter engagements through a dynamic network map. Engage in meaningful dialogues that resonate with your interests and needs. It’s a straightforward process; conduct up to 50 searches per month on Twitter profiles and hashtags at no cost. Join us in mapping out your Twitter experience and see what valuable discoveries await you. With our tool, you're not just observing; you're participating in the conversations that truly matter.

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

X (Twitter)
Acoustic Exchange
Adjust
Adobe Analytics
Amazon Bedrock
Facebook
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Sitecore
Smarsh
Snowflake
Sprinklr
Stripe
Tableau
Tealium Customer Data Hub
Twilio
WordPress
Zendesk

Integrations

X (Twitter)
Acoustic Exchange
Adjust
Adobe Analytics
Amazon Bedrock
Facebook
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Salesforce
Sitecore
Smarsh
Snowflake
Sprinklr
Stripe
Tableau
Tealium Customer Data Hub
Twilio
WordPress
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mentionmapp

Founded

2018

Country

Canada

Website

mentionmapp.com

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Product Features

Employee Advocacy

Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

Alternatives

Ara Reviews

Ara

Xquisite Informatics