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support

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Description

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

Description

Yotpo is the most popular eCommerce marketing platform. It helps thousands of brands increase direct-to-consumer sales. Our single-platform approach integrates data driven solutions for reviews and loyalty & referrals, as well as SMS marketing. Yotpo empowers brands to create smarter, more profitable experiences that build and maintain customer relationships. We integrate with all the tools you use every single day, including Google, Instagram and top eCommerce platforms.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bloomreach Yes 
Magento Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
AfterSell No 
AtData No 
Bazaarvoice No 
Cohley No 
Fresh Relevance No 
LimeSpot No 
Motileo No 
PageFly No 
Pinterest No 
Reelup No 
SAP Marketing Cloud No 
SAP Store Yes 
Volusion No 
Yogi No 

Integrations

Bloomreach Yes 
Magento Yes 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
AfterSell Yes 
AtData Yes 
Bazaarvoice Yes 
Cohley Yes 
Fresh Relevance Yes 
LimeSpot Yes 
Motileo Yes 
PageFly Yes 
Pinterest Yes 
Reelup Yes 
SAP Marketing Cloud Yes 
SAP Store No 
Volusion Yes 
Yogi Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mention Me

Founded

2013

Country

United Kingdom

Website

mention-me.com

Vendor Details

Company Name

Yotpo

Founded

2011

Country

Israel

Website

www.yotpo.com/

Product Features

Advocacy

Advocate Management Yes 
Campaign Management No 
Customer Advocacy Yes 
Event Triggered Actions Yes 
Forms Management No 
Legislation Tracking No 
Petition Management No 
Political Advocacy No 
Rewards Program Yes 
Social Engagement Yes 

Customer Advocacy

Advocate Management No 
Campaign Management Yes 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management No 
Content Management Yes 
Conversion Tracking Yes 
Customer Targeting No 
Keyword Filtering Yes 
Multi-Account Management No 
Post Scheduling Yes 

Alternatives

Alternatives

Attentive Reviews

Attentive

Attentive Mobile