Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Meltwater is an AI-powered media intelligence and marketing analytics platform designed for public relations, corporate communications, social media, and brand management teams. The software monitors global news publications, broadcast media, podcasts, blogs, forums, review sites, and social media platforms to identify relevant conversations and brand mentions. Its media monitoring capabilities analyze coverage volume, estimated reach, sentiment, share of voice, and emerging topics to help organizations understand public perception. Social listening tools track consumer discussions across platforms such as Instagram, TikTok, Facebook, LinkedIn, Reddit, YouTube, and X. Meltwater's AI-powered analytics identify changing audience sentiment, competitive developments, emerging trends, and potential reputational risks. Media relations features include a searchable journalist database, personalized outreach campaigns, contact management, press release distribution, and engagement tracking. Its influencer marketing capabilities help businesses discover creators, manage collaborations, monitor campaigns, and evaluate influencer performance. AI visibility tracking analyzes how brands appear in responses generated by ChatGPT, Gemini, Claude, Perplexity, and other AI assistants. The platform also provides customizable dashboards, real-time alerts, automated executive reports, consumer intelligence, and integrations for connecting media and marketing data with existing business workflows.
Description
Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Videoma Intelion
Yes
Acoustic Exchange
No
Adobe Experience Manager
No
Adobe Marketo Engage
No
Amazon Bedrock
No
Caliber
Yes
Desktop.com
Yes
Instagram
No
Mailchimp
No
Microsoft 365
No
Integrations
Videoma Intelion
No
Acoustic Exchange
Yes
Adobe Experience Manager
Yes
Adobe Marketo Engage
Yes
Amazon Bedrock
Yes
Caliber
No
Desktop.com
No
Instagram
Yes
Mailchimp
Yes
Microsoft 365
Yes
Pricing Details
Meltwater does not use a fixed public price list. Pricing depends on your team’s needs, coverage requirements, and contract terms.
Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD.
Indicative ranges start from $10,000/year for Starter, $25,000/year for Pro, and $130,000/year for Enterprise. Final quotes vary by setup. Prices are in $USD.
Free Trial
No
Free Version
No
Pricing Details
Custom
Custom, quote-based pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Meltwater Group
Founded
2001
Country
United States
Website
www.meltwater.com
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/social-media-management/
Product Features
Audience Intelligence
AI / Machine Learning
No
Audience Segmentation
No
Competitive Intelligence
No
Content Tracking
No
Data Visualization
No
Data-Driven Insights
No
Filters / Search
No
Image Recognition
No
Sentiment Analysis
No
Social Listening
No
Social Media Analytics
No
Trend Tracking
No
Influencer Marketing
CRM
No
Campaign Management
No
Faceted Search / Filtering
No
Influencer Discovery
No
Payment Tracking
No
ROI Tracking
No
Social Media Monitoring
No
Media Monitoring
Alerts / Notifications
Yes
Broadcast Media Monitoring
Yes
Content Translation
Yes
Dashboards / Reporting
Yes
Export Results
Yes
Online News Monitoring
Yes
Podcast Monitoring
Yes
Print Media Monitoring
Yes
Social Media Monitoring
Yes
Public Relations
Article Author Database
Yes
Auto-Update Media Lists
Yes
Campaign Management
Yes
Clippings Management
Yes
Communications Calendar
Yes
Contact Management
Yes
Digital Asset Management
Yes
Direct Mail Management
Yes
Email Distribution
Yes
Press Monitoring
Yes
Press Release Builder
Yes
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Social Media Analytics Tools
Campaign Analytics
Yes
Competitor Monitoring
Yes
Customizable Reports
Yes
Engagement Tracking
No
Influencer Tracking
No
Multi-Channel Data Collection
Yes
Social Media Management
Automated Publishing
No
Brand Tracking
Yes
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
No
Contact Management
No
Content Management
No
Conversion Tracking
No
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
No
Post Scheduling
Yes
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
Yes
Configurable Alerts
No
Customer Engagement
No
Dashboard
Yes
Impact Scoring
No
Influencer Tracking
Yes
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Product Features
Employee Advocacy
Content Controls / Compliance
No
Content Library Creation
No
Mobile Access
No
Post Scheduling
Yes
Push / Email Notifications
No
Reporting / Analytics
Yes
Social Sharing Gamification
No
Tiered User Permissions
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Social Media Analytics Tools
Campaign Analytics
No
Competitor Monitoring
No
Customizable Reports
No
Engagement Tracking
No
Influencer Tracking
No
Multi-Channel Data Collection
No
Social Media Management
Automated Publishing
Yes
Brand Tracking
Yes
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
No
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
No