Compare MediaSpeech vs. Prodigal

QEval is a cloud-based platform designed to help call centers manage quality assurance and compliance needs effectively. It offers key features such as integrated online coaching for agents, role-based access controls, encrypted recordings, and detailed trend reporting. As a versatile and intelligent contact center quality monitoring and performance management tool, QEval utilizes advanced artificial intelligence and real-time speech analytics to provide actionable insights and analytics. The platform streamlines the coaching process by delivering training updates and offers enhanced visibility into coaching practices, moving beyond outdated methods of mere checkbox evaluations. By leveraging AI-driven speech analytics, QEval uncovers valuable performance insights, including emotional cues, to improve call center quality monitoring and foster more impactful agent coaching.

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

An API powered by Google's AI technology allows you to accurately convert speech into text. You can accurately caption your content, provide a better user experience with products using voice commands, and gain insight from customer interactions to improve your service. Google's deep learning neural network algorithms are the most advanced in automatic speech recognition (ASR). Speech-to-Text allows for experimentation, creation, management, and customization of custom resources. You can deploy speech recognition wherever you need it, whether it's in the cloud using the API or on-premises using Speech-to-Text O-Prem. You can customize speech recognition to translate domain-specific terms or rare words. Automated conversion of spoken numbers into addresses, years and currencies. Our user interface makes it easy to experiment with your speech audio.

A Complete Call Center Package CallShaper’s cloud-based software solution for call centers keeps things simple. With CallShaper, inbound and outbound call center directors have a simple, dynamic, and flexible platform for efficient call management. CallShaper is designed to reduce costs and increase ROI in Call Centers. CallShaper works with businesses to increase contacts, track agents' performance, manage leads and sales processes, and maximize contacts. Managers can use the drag-and-drop interactive Voice Response (IVR) editor to transfer calls to third parties and other recipients based upon agents' availability, type, and time. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.

Trackdrive enhances both inbound and outbound interactions with your leads, allowing communication through various channels such as telephone calls, SMS, emails, and integrations. With robust call analytics, it offers valuable insights into conversion rates stemming from both online and offline sources, enabling you to assess call conversions linked to your marketing strategies. You can effectively monitor traffic sources, URL keywords, and custom tokens all in one platform. Additionally, it automates the scheduling of contact with leads, facilitating lead conversion through SMS, emails, and outbound calls. The system allows you to set up Call Center Agents to manage consumer calls seamlessly within Trackdrive. It also includes a feature for automatically forwarding calls to your highest-earning buyers, while enabling these buyers to compete for calls through Real Time Bidding to boost their call volume. Moreover, Trackdrive supports integration with a variety of third-party systems, allowing you to connect easily to platforms like Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft, and several others, thereby enhancing your marketing efficiency and reach. This integration capability ensures that your business processes remain streamlined and effective across multiple channels.

Turn the world into your office. 800.com allows you to manage your business from your cell phone. No contract, advanced calling features, forwarding for cell phones, and advanced calling features Increase conversions, brand recall, higher call response, and SMS messaging. Manage extensions, send professional greetings and manage your account online. 800.com offers standard forwarding as well as simultaneous and sequential ringing. Toll free numbers are the best standard for telephone numbers and will be taken seriously by US customers. Local numbers signal that your company isn't focused on doing business in the entire country. Every 800.com member has access to every phone system tool, regardless of the plan they choose. You will not only help your customers avoid long distance fees but also your company.

Tickeron, the quant-sourced marketplace for AI stock trading tools, adds a new set of AI Robots to be used by active traders. Tickeron and independent trading experts developed “AI Robots,” which are automated bots that generate buy and sell signals. Tickeron has a set of customizable neural networks to create AI Robots that specialize in particular trading algorithms. The best way to make money daily trading crypto is to use our premium tool, Real Time Patterns (RTP Cryptos). This tool allows you to compete with Hedge Funds by providing analysis of patterns charted by crypto prices instantaneously. With this, you get real-time notification alerts anytime a signal to buy or sell cryptos based on intraday price information is available. This tool is customizable to your taste and specific strategies.

Applauz is an award-winning employee recognition platform equipped with all the essential tools to support and reinforce an active and flourishing company culture. Let coworkers easily recognize each other with meaningful messages, company badges, and redeemable reward points. Managers gain access to comprehensive company culture reports that provide clear and actionable insights into how engaged their workforce is. Enable seamless peer recognition through heartfelt messages, recognize using company badges, and reward your employees with redeemable Applauz reward points. Empower managers with access to comprehensive reports on company culture, offering clear and actionable insights into the level of engagement within their workforce.

Criminal IP is a cyber threat intelligence search engine that detects vulnerabilities in personal and corporate cyber assets in real time and allows users to take preemptive actions. Coming from the idea that individuals and businesses would be able to boost their cyber security by obtaining information about accessing IP addresses in advance, Criminal IP's extensive data of over 4.2 billion IP addresses and counting to provide threat-relevant information about malicious IP addresses, malicious links, phishing websites, certificates, industrial control systems, IoTs, servers, CCTVs, etc. Using Criminal IP’s four key features (Asset Search, Domain Search, Exploit Search, and Image Search), you can search for IP risk scores and vulnerabilities related to searched IP addresses and domains, vulnerabilities for each service, and assets that are open to cyber attacks in image forms, in respective order.

LogicalDOC empowers organizations all over the globe to take complete control of their document management. This premier document management system (DMS), which focuses on business process automation and quick content retrieval, allows teams to create, collaborate and manage large volumes of documents. It also stores valuable company data in one central repository. The system features include drag-and-drop document uploads, forms management, optical characters recognition (OCR), duplicate detection and barcode recognition, event logs, document archiving and integrated document workflow. Schedule a free, no obligation, one-on-one demo today.