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Description
Experience effortless access to new media contacts with MediaHQ's PR software, allowing you to swiftly send press releases and analyze your outcomes. Create targeted lists in mere seconds, seamlessly collaborate with your team, and retrieve information from any location. MediaHQ effectively takes on the role of a dedicated team member, enabling you to target, format, and dispatch your pitches within minutes. Continuous optimization of your strategy is simplified through comprehensive reporting available in a streamlined workflow. Our robust Search Tab empowers you to identify and filter the ideal contacts for immediate pitching, eliminating the hassle of cumbersome spreadsheets and high bounce rates, while providing access to over 60,000 verified, categorized contacts. You can filter these contacts based on topic, audience location, media type, and more, ensuring your pitches reach journalists eager to engage rather than categorize you as spam. Keeping track of journalists' activities can feel like an overwhelming task, but our dedicated researchers maintain over 100,000 data points on your behalf. With a remarkable 97% delivery rate, we surpass our closest competitors by 20%, guaranteeing that your communications are more likely to reach their intended audience. This level of efficiency helps you focus on crafting compelling narratives instead of worrying about the logistics of media outreach.
Description
We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.
API Access
Has API
API Access
Has API
Integrations
Facebook
Flip
Snapchat
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MediaHQ
Country
Ireland
Website
www.mediahq.com
Vendor Details
Company Name
Peak Support
Founded
2015
Country
United States
Website
peaksupport.io
Product Features
Public Relations
Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder
