Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 16 Ratings

Total
ease
features
design
support

Description

Mavibot serves as a comprehensive solution for small and medium enterprises, streamlining sales, customer interactions, and support functions. Users can design AI-driven chatbots for various messaging platforms—such as WhatsApp, Telegram, Instagram, and Facebook—by utilizing a user-friendly no-code visual editor, or opt for AI to develop an entire sales funnel based on simple text prompts. The integrated AI Assistant is available 24/7 to manage sales tasks, appointment scheduling, consultations, and frequently asked questions. Additionally, all customer communications can be centralized in a single inbox, while email and messenger campaigns can be executed effortlessly, with performance metrics monitored through analytics. The platform also includes a CRM system to help nurture potential leads effectively. Moreover, users have the ability to create websites, e-commerce stores, and online courses without needing any programming skills, while also facilitating payment processing directly on the platform. By consolidating multiple tools into one cohesive system, Mavibot enhances operational efficiency for businesses. Ultimately, it empowers businesses to focus on growth rather than juggling various applications.

Description

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
WhatsApp Yes 
ActiveCampaign No 
Adobe Commerce No 
Capsule No 
Facebook Yes 
HubSpot CRM No 
Judge.me No 
Klaviyo No 
Lyro No 
ProProfs Knowledge Base No 
Recart No 
SITE123 No 
Salesforce No 
Shift4Shop No 
Shopware No 
Wix No 
WordPress No 
Zapier No 
Zendesk Sell No 

Integrations

Instagram Yes 
WhatsApp Yes 
ActiveCampaign Yes 
Adobe Commerce Yes 
Capsule Yes 
Facebook No 
HubSpot CRM Yes 
Judge.me Yes 
Klaviyo Yes 
Lyro Yes 
ProProfs Knowledge Base Yes 
Recart Yes 
SITE123 Yes 
Salesforce Yes 
Shift4Shop Yes 
Shopware Yes 
Wix Yes 
WordPress Yes 
Zapier Yes 
Zendesk Sell Yes 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free 7-day trial of all plans. No credit card required.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Mavibot.ai

Founded

2025

Country

United Arab Emirates

Website

mavibot.ai

Vendor Details

Company Name

Tidio

Founded

2013

Country

United States

Website

www.tidio.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management No 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management No 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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