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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Matrix Platform is engineered to enhance collaboration and efficiency among various teams and departments. For over three decades, we have supplied robust group email solutions tailored for shipbrokers, charterers, and commodity traders. It features secure email and fax processing capable of handling high volumes, while offering either a Simple or Classic User Interface to cater to diverse user preferences. Complete integration with S&P, Chartering, Offshore, and Fixtures modules is also available, allowing seamless workflow. This platform enables teams, departments, and groups to collaborate effectively, thereby boosting overall productivity. Incoming and outgoing messages are governed by specific 'Rules' that ensure appropriate visibility for the right workgroups and individuals. Users will receive proactive notifications for emails that match their selected keywords. The system empowers users to prioritize essential commercial communications that generate revenue. Additionally, any messages marked as read on mobile devices will automatically reflect as read on the Matrix client, ensuring consistent communication across all platforms. Overall, the Matrix Platform is a comprehensive solution that significantly streamlines communication processes.

Description

Organize and categorize information by team, project, or subject matter effectively. Your organization's News Center offers real-time updates for easy access. Enable teams from various locations to engage and contribute whenever they are online. Easily reference any email discussion through a straightforward web link. Ensure that new team members receive essential history and context from their very first day. Facilitate the sharing of institutional knowledge with access to relevant topics and a robust search function. Avoid the pitfalls of endless CC lists that can either exclude or unnecessarily include individuals. Enhance communication by ensuring the right audience receives the information. Provide individuals with the option to subscribe to topics that interest them, allowing them to customize their preferences for immediate notifications or daily summaries. As a product of Fastmail, Topicbox is dedicated to delivering the same level of passionate, customer-centric support. We take pride in our commitment to our users, striving to provide the best email experience possible for everyone involved while also continuously improving our services based on user feedback.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SDSD

Founded

1983

Country

United Kingdom

Website

www.sdsd.com/matrix-group-email-2/

Vendor Details

Company Name

Topicbox

Founded

2017

Country

Australia

Website

www.topicbox.com

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing No 
Shared Inboxes Yes 
Signature Management No 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring No 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes Yes 
Signature Management No 
Spam Blocker No 
Whitelisting / Blacklisting No 

Productivity

Collaboration Yes 
Database Creation No 
Document Creation No 
File Sharing Yes 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management Yes 
Task Management Yes 
Team Chat No 

Team Communication

Activity / News Feed No 
Audio Calls No 
Calendar Management No 
Chat / Messaging No 
Discussion Threads Yes 
File Sharing No 
Mobile Access No 
Push Notifications No 
Search Yes 
Surveys & Feedback No 
Task Management No 
Video Conferencing No 

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