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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Maple is an innovative voice AI platform tailored for the restaurant industry and similar service-oriented businesses, designed to utilize advanced natural language processing and menu-specific intelligence to handle incoming calls around the clock. This system not only accurately processes orders but also manages reservations through booking, modification, and cancellation, all while intelligently upselling and accommodating multiple languages to ensure teams never miss a business opportunity due to unanswered calls or manual interventions. By integrating seamlessly with restaurants' point-of-sale systems, Maple comprehensively understands menus, addresses dietary restrictions and allergies, captures orders with precision, personalizes guest interactions, and drives higher average ticket sizes alongside improved operational efficiency. Additionally, its robust infrastructure is built for scalability and reliability, serving both single and multi-location operations, allowing restaurants to automate routine call tasks, enhance order capture, and elevate guest experiences without the need for additional staffing resources. Ultimately, Maple empowers restaurants to focus on delivering exceptional service while streamlining their operations effectively.

Description

Triviat is a comprehensive AI-driven communication solution tailored for businesses aiming to streamline customer engagement, sales processes, and appointment management. Its intelligent voice and chat agents are available around the clock and across a wide array of platforms including phone calls, web chat, email, SMS, WhatsApp, and popular social media channels. These agents communicate naturally in more than 50 languages, supporting businesses with global reach or multiple service locations. Triviat automates tasks such as scheduling appointments, handling frequently asked questions, processing orders, and qualifying sales leads, improving efficiency while lowering operational costs. When interactions become complex, the platform ensures a smooth handoff to human support representatives. The solution offers tailored use cases for sectors like retail, healthcare, hospitality, and automotive services. It integrates with over 5,000 tools, allowing seamless workflow automation. Additionally, Triviat is designed with security in mind, complying with GDPR and the EU AI Act to protect user data.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Clover Yes 
Gmail No 
Google Calendar No 
HubSpot CRM No 
HubSpot Customer Platform No 
Make No 
OpenTable Yes 
Shift4 Yes 
Shopify No 
Slack No 
Square POS Yes 
Toast Yes 
WhatsApp No 
Zapier No 

Integrations

Clover No 
Gmail Yes 
Google Calendar Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Make Yes 
OpenTable No 
Shift4 No 
Shopify Yes 
Slack Yes 
Square POS No 
Toast No 
WhatsApp Yes 
Zapier Yes 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Pricing Details

€75/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Maple

Founded

2023

Country

United States

Website

www.maple.inc/

Vendor Details

Company Name

Triviat AI

Founded

2025

Country

Netherlands

Website

triviat.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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Alternatives

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