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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Mango Voice empowers you to customize your phone system and call management effortlessly! Our unique Digital Switchboard features a user-friendly drag-and-drop interface. With Mango Voice, you can easily dictate how each extension responds to incoming calls. The Digital Switchboard allows you to select actions from a menu and place them into your dial plan by dragging them in. You can rearrange these actions in the dial plan as you wish, simply by dragging them around. Once you're satisfied with your setup, just hit save, and the adjustments will be implemented right away. Mango Voice is compatible with most Cisco and Yealink phone models, but phones outside of these brands are not supported. Yealink phones stand out as the best option available in the market today. For more information on phone compatibility, please reach out to a sales representative. Additionally, exploring the features of Mango Voice could greatly enhance your communication efficiency.

Description

Mango, developed by Radix IoT, serves as a versatile IIoT and SCADA platform that seamlessly integrates with devices from any manufacturer using over 40 different protocols, thereby consolidating operational data into a single, real-time perspective. It efficiently gathers data points to centralize monitoring, control, and analytics for various assets, including equipment, facilities, and extensive global portfolios. Critical infrastructure across data centers, telecommunications, smart commercial real estate, and energy companies on six continents relies on Mango to provide a unified, real-time data foundation essential for enabling AI-driven analytics, enhancing operational efficiency, facilitating predictive maintenance, and streamlining workflow automation. Additionally, Mango integrates with Radix IoT's errProof, which acts as the pioneering execution governance layer connecting systems of record with field teams. When a Mango alarm is activated, it triggers a job plan within errProof, guiding technicians through a structured workflow, allowing them to document data at each phase, while an automatic audit trail is created to ensure resolution can be verified before finalization, effectively completing the feedback loop from detection to action. This innovative approach not only enhances operational reliability but also significantly improves accountability in maintenance processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

CareStack
Curve Hero
Radix IoT
ResEasy

Integrations

CareStack
Curve Hero
Radix IoT
ResEasy

Pricing Details

$28.95 per user per month
Billed annually
Free Trial
Free Version

Pricing Details

Per-unit subscription
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mango

Founded

2013

Country

United States

Website

mangovoice.com

Vendor Details

Company Name

Radix IoT

Founded

2017

Country

United States

Website

radixiot.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Product Features

Industrial IoT

Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications

SCADA

Alarm Management
Archiving & Retention
Dashboard Designer
Data Aggregation
Data Visualization
HMI Integration
Hardware Integration
Real-time Monitoring

Alternatives

Alternatives

No Alternatives