Average Ratings 132 Ratings

Total
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support

Average Ratings 0 Ratings

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support

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Description

Manatal is the next generation in recruitment software. The platform is easy to use, scalable, built with the most recent technologies, and was created to simplify and streamline recruitment processes, from sourcing to onboarding. You can hire better and faster by integrating all your recruitment channels into one platform. You can leverage AI tools and social media enrichment to manage your team remotely. The ultimate cloud-based recruiting tool will transform the way you recruit and help you drive your recruitment metrics to new heights.

Description

Our software empowers contact center operations personnel to independently modify Call Taker skills configurations, eliminating the need for assistance from other support teams that typically handle these adjustments. It includes features for real-time management, monitoring, and tracking of Call Taker availability. This system equips contact center operations with tools to respond effectively to sudden fluctuations in call volume and varying arrival patterns. Additionally, it supports the scheduling of recurring projects and initiatives in advance. The software also allows for temporary management of Call Taker "On-Phone" availability schedules, enabling operations to make immediate adjustments to skills configurations without requiring IT intervention. Furthermore, it automatically reverts any temporary changes made to the Call Taker skills configurations, ensuring that stability is maintained after adjustments are no longer necessary. This comprehensive approach enhances operational efficiency and responsiveness in a dynamic call center environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign Yes 
Axis LMS Yes 
BambooHR Yes 
CoRecruit Yes 
HiBob Yes 
Humaans Yes 
LinkedIn Yes 
Mailchimp Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Microsoft Outlook Yes 
Microsoft Power BI Yes 
Microsoft Teams Yes 
Monster Yes 
OneLogin Yes 
Skillfully Yes 
Skima Yes 
SourceWhale Yes 
Sprout Solutions Yes 
Unified.to Yes 
Zapier Yes 

Integrations

Adobe Acrobat Sign No 
Axis LMS No 
BambooHR No 
CoRecruit No 
HiBob No 
Humaans No 
LinkedIn No 
Mailchimp No 
Mailchimp Transactional Email (Mandrill) No 
Microsoft Outlook No 
Microsoft Power BI No 
Microsoft Teams No 
Monster No 
OneLogin No 
Skillfully No 
Skima No 
SourceWhale No 
Sprout Solutions No 
Unified.to No 
Zapier No 

Pricing Details

$15/month
- Professional: $15/month
- Enterprise: $35/month
- Enterprise P: $55/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Manatal

Founded

2017

Country

Thailand

Website

www.manatal.com

Vendor Details

Company Name

OpsTel Services

Founded

2010

Country

United States

Website

opstel.com

Product Features

Applicant Tracking

Assessments Yes 
Background Screening Yes 
Candidate Management Yes 
Collaboration Tools Yes 
Internal HR Yes 
Interview Management Yes 
Interview Scheduling Yes 
Job Board Posting Yes 
Job Requisition Yes 
Onboarding Yes 
Recruiting Firms Yes 
Reference Checking Yes 
Resume Parsing Yes 
Resume Search Yes 
Self Service Portal Yes 
Workflow Management Yes 

Recruiting

Assessments Yes 
Background Screening Yes 
CRM Yes 
Interaction Tracking Yes 
Internal HR Yes 
Interview Management Yes 
Job Board Posting Yes 
Job Requisition Yes 
Onboarding Yes 
Recruiting Firms Yes 
Reference Checking Yes 
Resume Parsing Yes 
Self Service Portal Yes 

Recruiting Agency

Assessments Yes 
Background Screening No 
Billing & Invoicing No 
CRM Yes 
Candidate Management Yes 
Internal HR Yes 
Interview Management Yes 
Job Posting Yes 
Lead & Sales Management Yes 
Payroll Management No 
Reference Checking No 
Resume Parsing Yes 
Resume Search Yes 
Self Service Portal Yes 

Staffing

Billing & Invoicing No 
CRM Yes 
Candidate Management Yes 
Interview Management Yes 
Job Board Posting Yes 
Job Requisition Yes 
Onboarding Yes 
Payroll Management No 
Self Service Portal Yes 
Temporary Staffing No 

Product Features

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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