Average Ratings 58 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design

Description

ManageEngine Applications Manager is an enterprise-ready tool built to monitor a company's complete application ecosystem. Our platform enables IT and DevOps teams to have access to all of their application stack's dependent components. Monitoring the performance of mission-critical online applications, web servers, databases, cloud services, middleware, ERP systems, communications components, and other systems is simplified with Applications Manager. It contains a range of capabilities that help to expedite the troubleshooting process and minimize MTTR. It's a great tool to resolve performance issues before they harm application end users. Applications Manager has a fully functional dashboard that can be customized to provide quick performance information. By setting alerts, the monitoring tool continually monitors the application stack for performance issues and notifies the appropriate staff without delay. Applications Manager helps transform performance data into meaningful insights by combining this with advanced machine learning.

Description

Embrace digital workflows and watch your team flourish. By leveraging advanced solutions, your organization can enhance productivity and foster greater employee engagement. ServiceNow revolutionizes the way work is done, transforming outdated manual processes into efficient digital workflows, ensuring that both employees and customers receive prompt and seamless support. With ServiceNow, you gain access to digital workflows that not only enhance user experiences but also boost overall productivity for both staff and the organization as a whole. Our platform streamlines work complexities through a unified cloud system, known as the Now Platform: an intelligent and user-friendly solution tailored for modern work environments. You can select from our pre-designed workflows or craft custom applications tailored to your needs. Built on the Now Platform, our diverse product portfolio addresses critical IT, Employee, and Customer Workflows, providing the enterprise solutions necessary for a thorough digital transformation. Elevate the experiences you offer and unleash the productivity you seek, now enhanced with native mobile functionalities for daily tasks across your organization. This transition to digital workflows is not just beneficial; it is essential for staying competitive in today's fast-paced business landscape.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Atlassian Insight No 
BelManage No 
BigID No 
Blink No 
Cirrus Contact Center No 
CloudApper iPaaS No 
Coveo No 
FortiManager No 
Getscreen.me No 
Infocyte No 
IronDefense No 
ManageEngine OpManager Nexus No 
NetWatch.ai No 
NextBillion.ai No 
ONEiO No 
Oloid No 
Resolver No 
Veza No 
Workato No 
ZigiOps No 

Integrations

Atlassian Insight Yes 
BelManage Yes 
BigID Yes 
Blink Yes 
Cirrus Contact Center Yes 
CloudApper iPaaS Yes 
Coveo Yes 
FortiManager Yes 
Getscreen.me Yes 
Infocyte Yes 
IronDefense Yes 
ManageEngine OpManager Nexus Yes 
NetWatch.ai Yes 
NextBillion.ai Yes 
ONEiO Yes 
Oloid Yes 
Resolver Yes 
Veza Yes 
Workato Yes 
ZigiOps Yes 

Pricing Details

$395.00/Year
Annual & perpetual pricing models are available.

Suitable prices that are segmented into professional & enterprise editions.

Can also contact support for a custom quote.
Free Trial Yes 
Free Version Yes 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

United States

Website

www.manageengine.com/products/applications_manager/

Vendor Details

Company Name

ServiceNow

Founded

2003

Country

United States

Website

www.servicenow.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Cloud Management

Access Control No 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring No 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring No 
Workflow Approval No 

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery Yes 
Diagnostic Testing Yes 
Import / Export Data Yes 
JCL Management No 
Multi-Platform Yes 
Multi-User Yes 
Power Management No 
Sarbanes-Oxley Compliance No 

Database

Backup and Recovery No 
Creation / Development No 
Data Migration No 
Data Replication No 
Data Search No 
Data Security Yes 
Database Conversion No 
Mobile Access Yes 
Monitoring Yes 
NOSQL Yes 
Performance Analysis Yes 
Queries Yes 
Relational Interface No 
Virtualization Yes 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Virtualization

Archiving & Retention No 
Capacity Monitoring Yes 
Data Mobility No 
Desktop Virtualization Yes 
Disaster Recovery No 
Namespace Management No 
Performance Management Yes 
Version Control No 
Virtual Machine Monitoring Yes 

Website Monitoring

Availability Testing Yes 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing No 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling No 
Task Management Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management No 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

Alternatives

CloudQA Reviews

CloudQA

Statnetics, LLC
Freshservice Reviews

Freshservice

Freshworks
CoreSuite Reviews

CoreSuite

CoreView