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ease
features
design
support

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Description

Tailored for businesses that rely on mass mailing, GrayHair's mail tracking solutions enable you to understand the delivery influence of every piece sent. By utilizing our comprehensive services and established guidelines, you can surpass typical industry benchmarks. The nation’s largest mailers place their confidence in our tracking system to ensure that their communications, whether statements or promotional campaigns, reach the intended recipient promptly. Leverage the Postal Service’s Informed Visibility® data to gain critical insights into your mailing operations. Discover optimal timing for when your audience is most likely to engage with your offers, as well as the ideal days for delivery. Monitor each mailpiece throughout the postal journey, from the moment of entry to when it arrives in homes. Identify the precise locations of your mailings and narrow down the actual dates of delivery. Transform your postal analytics into actionable strategies that allow for testing of different delivery methods, enhancement of response rates, effective initiation of follow-up actions, and early detection of issues. Our intuitive analytics dashboards facilitate rapid decision-making through visual representations and clear data presentation, empowering you to act swiftly and efficiently. Elevate your mailing performance by harnessing data-driven strategies that maximize engagement and delivery success.

Description

Maintaining organization in a busy mailroom can be quite challenging due to the constant influx of items. The implementation of MetaMail mailroom software has proven advantageous for over 150 companies globally, as it establishes a secure chain of custody for essential deliveries. By ensuring a complete chain of custody from the point of delivery to the recipient's desk and back, MetaMail enhances the overall management of mailroom operations. The software provides comprehensive track and trace capabilities, ensuring accountability at every step of the delivery process. Additionally, it enables monitoring of service levels, allowing porters and delivery teams to meet service level agreements (SLAs) effectively. Generating reports is straightforward, offering complete transparency into the operation. With the cloud-based web portal, end-users can access their tracking information and status reports whenever and wherever needed, enhancing query resolution efficiency. Furthermore, users have the ability to schedule jobs and print labels for third-party deliveries directly through the platform. By automating previously manual processes, organizations can save valuable time and resources. Ultimately, developing efficient and customized workflows can lead to substantial reductions in labor costs and improved operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager No 
Yodel.io No 
eCourier No 

Integrations

FedEx Ship Manager Yes 
Yodel.io Yes 
eCourier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GrayHair Software

Founded

2000

Country

United States

Website

grayhairsoftware.com/mail-tracking/

Vendor Details

Company Name

Metafour

Country

United Kingdom

Website

www.metafourmailroom.com

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking Yes 
Signature Capture No 

Product Features

Mailroom Management

Barcode Scanning No 
CASS Certified No 
Duplicate Management No 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture No 

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