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Description

Simplified database marketing designed to enhance your sales performance. Reach out to the ideal customers at the perfect moment, presenting them with the most suitable offer at an attractive price. Our mission is to simplify and make marketing cost-effective by providing advanced machine learning capabilities at a small business rate. With our robust features and comprehensive multi-channel tracking, you'll gain insights into your customers, fostering meaningful connections and discovering what drives their purchasing decisions, all conveniently managed from one platform. A seamless one-click integration with Shopify allows you to swiftly import historical data, including customer, order, and product details, enabling you to hit the ground running in just minutes. By entering your monthly sales objectives, you can monitor your conversion rates and analyze how each of your online and offline campaigns impacts your overall revenue. We also categorize your mailing list to cluster customers with similar purchasing behaviors, ensuring that you can communicate effectively and avoid offering unnecessary discounts while still appealing to the right audience. This strategic approach not only increases efficiency but also optimizes your marketing efforts for maximum impact.

Description

The NextOS platform integrates five essential business tools into a single interface, including CRM, phone services, live chat, surveys, and analytics. This integration allows users to effortlessly oversee their communication resources with just one login and account. By leveraging machine learning and artificial intelligence, NextOS provides businesses with a comprehensive understanding of each customer, positioning it as the most user-friendly platform available. Stay informed about customer sentiments at any time by monitoring every interaction with your business. Share crucial customer data instantaneously across your organization, enabling all team members to make informed decisions. Employ tailored automation to ensure that every individual feels valued and appreciated. Establish a framework of automated actions and alerts to connect with customers at the most opportune moments, delivering the ideal message. In doing so, you can surpass customer expectations without requiring additional effort from your team, ultimately enhancing overall satisfaction. The seamless integration of these functionalities makes NextOS an invaluable asset for any modern business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 

Integrations

Shopify No 

Pricing Details

$35 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$35 per month (billed annually)
Nextiva Bundle Basic - $35/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Machine Labs Email Marketing

Founded

2019

Country

United Kingdom

Website

www.machinelabs.com

Vendor Details

Company Name

Nextiva

Founded

2008

Country

United States

Website

www.nextiva.com/why-nextiva/nextos-platform.html

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management No 
Routing No 
Shared Inboxes No 
Signature Management No 
Spam Blocker Yes 
Whitelisting / Blacklisting No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders Yes 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation Yes 
Social Marketing Yes 
Website Visitor Tracking No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports No 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management Yes 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement No 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library No 
Landing Pages/Web Forms Yes 
Mailing List Management No 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management No 
WYSIWYG Email Editor No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Marketing Automation

A/B Testing No 
Analytics / ROI Tracking Yes 
Artificial Intelligence No 
Content / Blogging Platform No 
Customizable CTAs Yes 
Drip Campaigns Yes 
Dynamic Content Yes 
Landing Pages / Web Forms No 
Lead Scoring No 
Sales Intelligence Yes 
Search Marketing No 
Segmentation No 
Social Marketing No 
Website Visitor Tracking No 

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Web Analytics

Campaign Management Yes 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

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