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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MNB CRM serves as an effective solution for managing various tasks within your organization and driving success. It streamlines numerous intricate tasks such as lead management, attendance monitoring, and fostering enduring relationships with clients. By automating these often cumbersome processes, it enhances employee productivity and contributes positively to your business's bottom line. Additionally, the tool can help you focus on strategic decision-making rather than getting bogged down by operational details.

Description

Enhance your customer journey by addressing pain points, boosting your Net Promoter Score, and streamlining the processing of customer feedback with our advanced AI platform. Q°emotion serves as a cutting-edge semantic and emotional analysis tool designed to interpret the sentiments of both your customers and employees effectively. This innovative SaaS solution provides immediate visualizations of customer feedback, allowing you to save valuable time weekly on processing comments and focus on the most critical actions that need to be taken. The AI capabilities of Q°emotion enable you to gain deeper insights into your community, making it easier to tailor your offerings to their preferences. With just a few clicks, you can uncover the various topics your customers are discussing and gain a comprehensive understanding of their opinions. Furthermore, you can prioritize your findings based on the frequency of mentions or the urgency of the issues, ensuring that your actions are timely and relevant. By leveraging Q°emotion, you can transform customer feedback into actionable insights that drive improvement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MNB Soft Solution

Founded

2014

Country

India

Website

mnbsoft.com

Vendor Details

Company Name

Qemotion

Country

France

Website

www.qemotion.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

NPS

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