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Description
The MA Circulation Manager has undergone a transformation with enhanced features and functionalities. It now supports multiple publications within a unified subscriber management interface, improving efficiency. Users can access advanced demographic data, while the Contact Manager includes an action calendar to facilitate follow-up and track interactions with subscribers. Additionally, the Group Manager enables the creation of subscriber groups for streamlined lookup, email communication, and mailing processes. The system also allows for easy swapping of addresses for subscribers who maintain multiple addresses. A Relationship Manager feature offers group invoicing and the option for alternate billing addresses. The platform includes renewal and invoice series to monitor engagement efforts, customize messaging, and define contact intervals. Moreover, a built-in report editor allows users to modify renewal and invoice forms, catering to the specific needs of each publication. Integrated email renewal processes, along with broadcasting capabilities using ready-made templates, further enhance communication. Finally, the inclusion of a condition builder allows for highly detailed segmentation, ensuring tailored outreach to diverse subscriber groups.
Description
Integrate your Skype for Business (previously known as Lync) or TAPI-compatible PBX with Dynamics CRM/Dynamics 365 and Dynamics NAV to capture details regarding every incoming and outgoing call. You can selectively and flexibly determine what stored information is displayed for each call within ProCTI. With just a single click, access your contact details, service cases, email addresses, and current contracts! You can create leads, contacts, tasks, notes, emails, and activities in relation to the caller. Additionally, initiate or redirect calls, view and manage your upcoming appointments, and search for leads, contacts, and companies – all seamlessly within ProCTI. The user-friendly management system allows for varied access rights to your data depending on user roles. The standard version of ProCTI is compatible with various Microsoft Dynamics versions, Uniconta, and Computer Telephony Integration (CTI). Take advantage of the vast functionalities available, including the display of contact information, company names, notes, activities, service cases, email addresses, credit restrictions, and active contracts, among others. This integration enhances productivity and streamlines communication within your organization.
API Access
Has API
API Access
Has API
Integrations
Microsoft Dynamics 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Mendon Associates
Founded
1983
Website
www.mendon.com/publishers
Vendor Details
Company Name
Provaria
Country
Austria
Website
www.proaddon.com/en/addons/procti/
Product Features
Publishing and Subscriptions
Advertising Management
Books
Campaign Management
Catalogs
Circulation Management
Content Management
Layout & Design
Magazines
Newsletters
Newspapers
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services