Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
M3 Insight is a self-service business intelligence tool designed for hotel management companies and owners, centralizing data and acting as the definitive source for a hotel's portfolio. This application empowers hoteliers to generate reports using data from prominent industry sources, such as M3 Accounting Core, M3 Budget and Forecast, STR, GSS, OTB, M3 Labor Management, and various third-party labor data providers. By alleviating the difficulties associated with gathering and managing information from diverse systems, Insight enables hoteliers to swiftly obtain critical insights as required. Users benefit from the capability to automatically import data via APIs and proprietary methods, consolidating essential information into a single repository. This efficiency allows hoteliers to generate reports and analyze data promptly to address inquiries effectively. Moreover, M3 has expedited the implementation timeline, granting quicker access to the strengths of hotel business intelligence than ever before, ensuring that businesses can leverage valuable insights without extensive delays. This innovative approach not only enhances decision-making but also supports overall operational efficiency in the hospitality sector.
Description
In today's era of personalization, meeting the expectations of hotel guests has become crucial, and guestext is here to ensure that those expectations are met! With streamlined communication, guestext allows hoteliers to establish a personalized connection with guests even prior to their arrival. By utilizing our opt-in messaging platform, hotels can foster complete guest satisfaction, which is essential for cultivating guest loyalty. The guestext service creates a dynamic two-way mobile connection that enhances communication, leading to an overall improved guest experience. Whether reaching out to individual guests, groups, or all who have opted in, hoteliers can engage with their clientele before, during, and after their stay. This system not only strengthens guest relationships but also drives repeat business, generates additional income, and encourages direct guest feedback. Remarkably, hospitality studies reveal that 78% of guests prefer text messaging for communication! Moreover, text messages boast an impressive 8 to 1 response rate when compared to traditional emails or phone calls, allowing for immediate connectivity with guests. Ultimately, guestext revolutionizes how hotels interact with their patrons, paving the way for exceptional service and unforgettable experiences.
API Access
Has API
Yes
API Access
Has API
No
Integrations
M3 Accounting Core
No
M3 Labor Management
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
M3
Founded
1998
Country
United States
Website
www.m3as.com/insight/
Vendor Details
Company Name
guestext
Founded
2011
Country
United States
Website
www.guestext.com
Product Features
HR Analytics
Compensation Plan Modeling
No
Dashboard
No
HR Metrics Library
No
Leave & Absence Reporting
No
Predictive Modeling
No
Recruiting Management
No
Succession Planning
No
Talent Management
No
Trend Analysis
No
Turnover Tracking
No