Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Lynq by Agent IQ is an innovative relationship banking platform driven by AI that empowers financial institutions to enhance customer connections beyond traditional branch interactions. This platform merges immediate AI self-service capabilities with straightforward access to a personal banker, ensuring that clients receive quick responses and personalized assistance seamlessly. Among its many features are asynchronous messaging, video calls, voice communication, co-browsing options, and secure file sharing. The AI also aids employees by providing suggested responses, auto-tagging conversations, translating messages, and summarizing discussions for efficiency. Teams can effectively manage outreach efforts through role-based routing, organized queues, SMS notifications, push alerts, and proactive updates. Leadership is equipped with analytical tools that monitor discussion topics, assess sentiment, and track resolution times. Lynq offers seamless integration with digital banking systems and customer relationship management (CRM) platforms via APIs and webhooks. Security measures include compliance with SOC 2 standards, single-tenant hosting within the US, and robust encryption for data both in transit and at rest. Additionally, financial institutions can customize user experiences tailored to specific customer segments, branches, and business lines, ensuring a more personalized banking experience. This comprehensive approach not only strengthens relationships but also drives growth in the competitive banking landscape.
Description
Discover the driving force behind the rapid expansion of banks and credit unions. Enhance your account holder growth with our comprehensive omnichannel account opening solution that seamlessly connects with your core systems. This innovative approach ensures a pleasurable experience for both consumers and businesses. Our platform simplifies the onboarding process for both new and existing clients, allowing you to meet your customers wherever they are. With our solution, you can open and fund deposit accounts in under three minutes. You can also streamline your operations by automating up to 97% of application decisions, enabling you to increase account openings across multiple channels, whether online, in-branch, or mobile. Our technology allows for real-time integration with your core banking system. MANTL not only integrates effortlessly with all core banking systems but also collaborates with prominent fintech platforms for enhanced functionality. Benefit from seamless integration with leading providers. By leveraging over 30 data sources, MANTL automates more than 90% of KYC decisions, significantly reducing the need for labor-intensive manual reviews. Additionally, our no-code, real-time configurability empowers you to instantly adjust risk thresholds, underwriting criteria, product rates, and more to align with your institution's evolving needs. This flexibility ensures that you can adapt quickly to market demands while maintaining exceptional service levels.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Alloy
No
BusinessManager
No
FIS Hedge Fund Portfolio Manager
No
Finastra Essence
No
First Data
No
Fiserv
No
Google Cloud Platform
No
Plaid
No
SendGrid
No
Stripe
No
Integrations
Alloy
Yes
BusinessManager
Yes
FIS Hedge Fund Portfolio Manager
Yes
Finastra Essence
Yes
First Data
Yes
Fiserv
Yes
Google Cloud Platform
Yes
Plaid
Yes
SendGrid
Yes
Stripe
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Agent IQ
Founded
2015
Country
United States
Website
www.agentiq.com
Vendor Details
Company Name
MANTL
Founded
2016
Country
United States
Website
www.mantl.com
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No