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Description
Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.
Description
The most recent iteration of the RVS Utility Billing System is constructed on the framework of our earlier RVS Utility Billing Program. We have incorporated numerous enhancements along with a user-friendly Windows interface, making RVS Mosaics the most robust and user-friendly utility software available. With a simple press of a single key, users can record a reading and receive a prompt for the subsequent reading while entering meter data. Another key facilitates the posting of full payments when managing receipts. The system's utilities and features enable the transfer of location data from an existing account to a new customer seamlessly, eliminating the need for redundant data entry. Accessing customer information screens is quick and convenient, whether by entering an account number or typing a few letters from the last name. Users can easily sort through accounts either alphabetically, by account number, or by reading sequence number. Moreover, customer information can be viewed or modified from a single screen, while guided wizards assist users in completing tasks such as finalizing accounts, replacing meters, and rectifying billing discrepancies. Overall, this version significantly streamlines the utility billing process for enhanced efficiency and user satisfaction.
API Access
Has API
API Access
Has API
Integrations
JSON
PHP
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$25.00
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Lone Star BillPro
Country
United States
Website
www.lonestarbillpro.com
Vendor Details
Company Name
RVS Software
Website
www.rvssoftware.com/mfeatures.php
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management