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support

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Description

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

Description

Achieve unparalleled security observability by leveraging insightful data from your logs. Enhance the visibility of your infrastructure while bolstering threat prevention through a flexible, multi-platform solution. With compatibility spanning over 100 operating system versions and more than 120 customizable modules, you can obtain extensive insights and strengthen your overall security posture. Significantly lower the expenses associated with your SIEM solution by effectively minimizing noisy and redundant log data. By filtering events, truncating unnecessary fields, and eliminating duplicates, you can substantially improve the quality of your logs. Unify the collection and aggregation of logs from all systems within your organization using a single, comprehensive tool. This approach simplifies the management of security-related events and accelerates both detection and response times. Additionally, empower your organization to fulfill compliance obligations by centralizing specific logs within a SIEM while archiving others for long-term retention. The NXLog Platform serves as an on-premises solution designed for streamlined log management, offering versatile processing capabilities to meet diverse needs. This powerful tool not only enhances security efficiency but also provides a streamlined approach to managing extensive log data.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon S3 No 
Azure Table Storage No 
CentOS No 
Cisco Network Assistant No 
Drupal No 
Google Cloud Logging No 
Google Cloud Platform No 
Google Sheets No 
Graylog No 
McAfee Small Business Security No 
NGINX No 
NetApp Cloud Insights No 
Okta No 
Oracle Database No 
Oracle Solaris No 
Slack Yes 
Squadcast Yes 
Symantec Endpoint Protection No 
XML No 
root9 Yes 

Integrations

Amazon S3 Yes 
Azure Table Storage Yes 
CentOS Yes 
Cisco Network Assistant Yes 
Drupal Yes 
Google Cloud Logging Yes 
Google Cloud Platform Yes 
Google Sheets Yes 
Graylog Yes 
McAfee Small Business Security Yes 
NGINX Yes 
NetApp Cloud Insights Yes 
Okta Yes 
Oracle Database Yes 
Oracle Solaris Yes 
Slack No 
Squadcast No 
Symantec Endpoint Protection Yes 
XML Yes 
root9 No 

Pricing Details

One platform, endless possibilities. LogicMonitor is a unified observability platform that includes fully-automated monitoring of infrastructure, cloud, containers, networks, servers, databases, storage, and website uptime. Log analysis and application performance monitoring are available as additional services for even more insights.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

LogicMonitor

Founded

2008

Country

United States

Website

www.logicmonitor.com

Vendor Details

Company Name

NXLog

Founded

2014

Country

United States

Website

nxlog.co

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions No 

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting Yes 
Configuration Management No 
Data Migration No 
Data Security No 
Load Balancing No 
Log Access No 
Network Monitoring Yes 
Performance Monitoring Yes 
SLA Monitoring Yes 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management No 
Data Movement Monitoring Yes 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting Yes 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring Yes 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking Yes 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling No 

Network Automation

Compliance Monitoring No 
Configuration Backup No 
Configuration Changes No 
Network Orchestration No 
Performance Monitoring No 
Tool Access Control No 
Vulnerability Assessments No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

Reporting

Customizable Dashboard Yes 
Data Source Connectors No 
Drag & Drop No 
Drill Down Yes 
Email Reports No 
Financial Reports No 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports No 
Scheduled / Automated Reports Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring Yes 
Patch Management No 
Real-time Alerts Yes 
Remediation Management Yes 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring No 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

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