Best Network Automation Software of 2024

Find and compare the best Network Automation software in 2024

Use the comparison tool below to compare the top Network Automation software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    BackBox Reviews
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    Network engineers save time with the BackBox Automation Platform for Network Teams by quickly automating and auditing time consuming manual tasks. With a library of over 3,000 pre-built automations and a script-free way to build new ones BackBox makes it easy to get started on your automation journey. BackBox is a point-and-click automation solution for firewall and network device backups, OS updates and patching, configuration compliance audits and remediation, network vulnerability management, network configuration change management, Zero Trust NetOps™ and more.
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    PathSolutions TotalView Reviews
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    PathSolutions TotalView

    PathSolutions

    $5,747 perpetual
    41 Ratings
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    TotalView offers network monitoring as well as root-cause troubleshooting of problems in plain-English. The solution monitors every device as well as every interface on every device. In addition, TotalView goes deep, collecting 19 error counters, performance, configuration, and connectedness so nothing is outside of it’s view. A built-in heuristics engine analyzes this information to produce plain-English answers to problems. Complex problems can now be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.
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    netTerrain Logical Reviews

    netTerrain Logical

    Graphical Networks

    $988.00/year
    2 Ratings
    netTerrain Logical combines both the power of a powerful drawing program and the automation of discovery software. Avoid headaches caused by outdated spreadsheets and scattered Vizio diagrams. Troubleshoot faster. You can prevent your infrastructure and assets from growing beyond control. Real-time and historical data can help you make smart network decisions. Integrate with everything and everyone (netTerrain comes with a robust suite pre-built connectors for third-party tools like ServiceNow, as well as an extensible and well documented API). Flexible licensing options are available (from on-premise to cloud) that can be tailored to all budgets.
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    SaltStack Reviews
    SaltStack is an intelligent IT automation platform that can manage, secure, and optimize any infrastructure--on-prem, in the cloud, or at the edge. It is built on an event-driven automation engine that detects and responds intelligently to any system. This makes it a powerful solution for managing complex environments. SaltStack's new SecOps offering can detect security flaws and mis-configured systems. This powerful automation can detect and fix any issue quickly, allowing you and your team to keep your infrastructure secure, compliant, and up to date. Comply and Protect are both part of the SecOps suite. Comply scans for compliance with CIS, DISA, STIG, NIST and PCI standards. Also, scan your operating system for vulnerabilities and update it with patches and patches.
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    NetBrain Reviews

    NetBrain

    NetBrain Technologies

    1 Rating
    IT Operations teams require better visibility to ensure that they can respond to issues and maintain high levels of uptime across hybrid infrastructure. Automation is essential for large and dynamic environments. NetBrain automatically maps the entire hybrid infrastructure and allows you to manage it all from one interface. NetBrain dynamically visualizes every aspect of your network, including the campus, data center, and WAN, from both a layer-3 perspective and a layer-2 perspective. Different tasks require different visibility. If you are trying to troubleshoot a slow application, it is important to know its route across the network. For a design assessment, routing configuration and status of BGP peers may be required. To do a security audit, traffic filtering might need to be validated to match the intent. The CLI is slow and inefficient.
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    Ansible Reviews
    Ansible is an automation engine that automates cloud provisioning and configuration management, application deployment, intraservice orchestration, and many other IT requirements.
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    Cisco ACI Reviews
    Automated resource management can help you achieve greater resource flexibility. For security, governance, compliance, and compliance, ensure consistent policy management across multiple cloud and on-premise instances. A zero-trust security model ensures business continuity, disaster recovery, high-security networking, and secure networking. Transform Day 2 operations into a proactive model that automates troubleshooting, root cause analysis, and remediation. It optimizes performance and allows for single-click access to facilitate automation and central management. On-premises ACI networks can be extended to remote locations, bare metal clouds, and colocation providers that don't require hardware. Cisco's Multi-Site Orchestrator provides provisioning and health monitoring and manages Cisco ACI network policies. This solution automates network connectivity, provides consistent policy management and simplifies operations for multicloud environments.
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    Pliant Reviews
    Top Pick
    Pliant's solution to IT Process Automation streamlines, secures, and simplifies the way teams build and deploy automation. Pliant will reduce human error, ensure compliance and increase your efficiency. Pliant allows you to integrate existing automation and create new automation using single-pane orchestration. You can ensure compliance with consistent, practical, built-in governance. Pliant has abstracted thousands from vendor APIs to create intelligent actions blocks that allow users to drag-and drop blocks rather than writing lines of code. Citizen developers can create consistent and meaningful automation across platforms and services in minutes. This allows them to maximize the value of the entire technology stack from one platform. We can add APIs in as little as 15 business days. This is an industry-leading timeframe.
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    Viirtue Reviews

    Viirtue

    Viirtue

    $5/month per user
    Viirtue's white label VoIP and UCaaS software transforms white-label VoIP and UCaaS into a powerful video collaboration tool. It also offers mobile capabilities and a best in class streamlined quote-to cash solution. This allows you to compete with big players and scale your business with modern tools, excellent support, and great tools. You can rebrand our entire suite of white-label communication tools to your company, making it a one-stop shop for technology solutions. Get a demo to see how our industry-leading platform and quote-to-cash software can make it easy to run a unified communications company. Fair pricing that charges only for the number of seats used, and not for multiple users using multiple devices. Our all-in-one, quote-to-cash software, as well as our reseller dashboard, is a turnkey tool that supports your brand platform and helps you capture and win more business.
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    IP Fabric Reviews
    Automatic discovery, modeling and verification of your network's state provide actionable insights into the state of the network. They also provide evidence that the network is providing the service your business needs. Automatic discovery, modelling, verification, validation of your current network state gives you actionable insights into the state of your system. Plan changes before they happen and verify that the network behaves as you expected after the change. Verify that the actual network state aligns with your intentions, as contained in your source-of-truth. A single, accurate, and consistent view of your network across on-prem instances and cloud instances allows continuity between the network and cloud teams. IP Fabric data can be accessed anywhere using our open API. The snapshots at a specific time are the best way to compare your network day-to-day. Eliminate tedious, time-consuming and error-prone workflows.
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    WhatsUp Gold Reviews

    WhatsUp Gold

    Progress

    $1755.00/one-time
    Network monitoring solutions that cover you from the edge to the cloud will help you avoid downtime. Identify emerging issues before users report them. An interactive topology map shows connectivity and dependencies, making it easier to troubleshoot. You can instantly see what's up or down, whether you're in the cloud oder on-premises. You have complete visibility into the status of all network devices, systems, and applications. Topology-aware monitoring allows you to receive fewer, more intelligent alerts. Notifications can be sent via email, SMS, web, or Slack. This allows you to stay informed about any new issues before users report them. Integrate other systems with a powerful API to automate your work. You can see the network devices, servers and virtual machines in context. Click on any device to instantly access a variety of network monitoring settings, reports, and reports. You can see how everything is connected to get faster answers.
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    SolarWinds Network Configuration Manager Reviews
    Automate network configuration management, compliance, and save time. This can help optimize IT resources and reduce costs. Automated network configuration management and backup can reduce costs, save time, and help you stay compliant. Don't worry about whether your inventory lists and spreadsheets are reliable, accurate, current, and reliable. SolarWinds®, Network Configuration Manager (NCM) allows you to quickly create an accurate inventory of all your network devices. You can use network scanning and discovery for up-to-date information about all network devices. It is crucial to compare network configurations quickly and accurately for a variety of reasons. One example is to verify against security policies to ensure there aren't any discrepancies between saved and running configurations. Another example is to quickly identify and correct any unauthorized or failed modifications. Automating network configuration management makes it easier to schedule regular backups.
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    ManageEngine Network Configuration Manager Reviews
    Network Configuration Manager (NCM) is a multi-vendor solution for network configuration management (NCCM), which can be used to manage switches, routers, firewalls, and other devices. NCM automates and takes complete control of the entire device configuration management life cycle. You can schedule device configuration backups, track user activities, spot changes, and compare configuration versions all from one central web GUI. You can monitor configuration changes, receive instant notifications, and prevent unauthorized modifications to keep your network environment safe, stable, and compliant. Standard practices and policies should be established. Device configurations should be checked for violations. Then, you can quickly apply corrective measures to ensure compliance. Automate repetitive, time-consuming configuration management tasks. Also, centrally apply configuration changes to devices.
  • 14
    SolarWinds Kiwi CatTools Reviews
    Software for configuration management and network automation. Small business networks can have affordable network configuration management. Schedule automatic backups and roll out configuration changes on multiple devices simultaneously. You can pre-schedule changes in your network device configurations so they only occur on the devices that you select and when you want them. You can prevent any malicious activity by being alerted about changes to your network equipment. To avoid problems, rollback configuration changes quickly if necessary. Automated backups of network device configurations from switches, routers, firewalls, and other devices can be scheduled. It can be difficult to manage a single configuration change. This is not to mention the potential impact on your entire network. You can schedule or perform simultaneous configuration changes across multiple network devices. It could be a sign that something is more sinister than you realize.
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    VMware NSX Reviews

    VMware NSX

    VMware

    $4,250
    VMware NSX enables full-stack network and security virtualization. Your virtual cloud network can connect and protect applications from your data center, multi-cloud, container infrastructure, and bare metal. VMware NSX Data Center is a complete L2-L7 security and networking platform that allows you to manage your entire network from one pane of glass. You can easily provision your security and networking services with one click. You can manage consistent security and networking policies across private and publicly cloud environments from one pane of glass. This is regardless of whether your application runs on a VM, container or bare metal. Micro-segmentation allows you to provide granular protection for your apps, depending on the workload.
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    Trustgrid Reviews
    Trustgrid is the SD-WAN for software providers. The Trustgrid platform uniquely addresses the needs of SaaS application providers who rely on customer or partner-controlled environments. By combining an SD-WAN 2.0, edge computing, and zero trust remote access into a single platform we allow software providers to manage and support distributed application environments from the cloud to the edge. Simplify connectivity, enhance security, and guarantee network availability with Trustgrid.
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    Unimus Reviews

    Unimus

    Unimus

    $4.50 per device per year
    Our goal is to make automation, configuration auditing, disaster recovery, change management, and change management easy and affordable for any network size. Unimus can be deployed to manage your entire network in minutes. This allows for quick deployment and no headaches. Unimus was designed to be intuitive and easy to use, without the need to read pages upon pages of documentation. Unimus is easy to use via a web GUI. There is no need to learn a CLI, or work with configuration files. Unimus uses modern technology and conforms with modern security principles and application architecture. Unimus uses application-layer encryption to protect sensitive data. This helps with compliance without the need of database-level encryption.
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    MSActivator Reviews
    Infrastructure engineers use the Integration Module to integrate and onboard related vendors and systems in any IT solution. cloud technologies (public/private, containers, etc. ), networks systems (virtual, physical, optical, 5G and other). ), security systems, IoT devices and systems, etc. The automation module allows the IT automation developer to create a unified environment for process design, without having to worry about the vendors or underlying infrastructure technologies. This allows for an evergreen design. The BPM layer calls upon workflows to create coded processes. They provide a more detailed development experience and require software development skills, but not vendor-specific knowledge.
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    Entuity Reviews

    Entuity

    Park Place Technologies

    We understand how important it can be to support different network environments. Entuity™, Software allows you to monitor, manage, optimize, and optimize your entire network across multiple devices from a variety of vendors. Entuity™, which supports thousands of devices from hundreds of vendors, is able to support them all. Entuity automates network discovery using intuitive workflows that make it easy for you to see when something is wrong. You can quickly and efficiently repair network problems by using responsive dashboards. It is crucial to maintain high network availability and reduce mean time to fix (MTTR) is essential to your business. Network management software is essential to manage, monitor, and analyze your network data. Data volumes are increasing at a rate of twofold every two years.
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    Syxense Manage Reviews
    Syxsense Manage allows users to view and manage all endpoints within and outside their network. It covers all major operating systems, endpoints, and IoT devices. Syxsense gives users a comprehensive view of their IT infrastructure. It has an intuitive interface and all-inclusive features. This service provides endpoint intelligence including OS, hardware and software inventory details. You will be able to see if patches have been missing or if security standards have been compromised. The datagrid, dashboards and reports color code critical devices. To target and view devices in logical groups, use queries, sites, and groups. Prioritize security and patching priorities based on the risk. Find out what patches have been released, how severe they are, and if there are any vulnerabilities. Automated Maintenance and Blackout windows protect business productivity while updating.
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    Anuta ATOM Reviews

    Anuta ATOM

    Anuta Networks

    Anuta ATOM will help you accelerate your automation journey. Monitoring & Closed-Loop Automation for Multi-Vendor Networks. One integrated solution that automates and monitors multi-vendor networks. Anuta ATOM supports all major vendors including Cisco, Juniper and Arista. F5 is also supported. Are you unable to find the network vendor that you are looking for Anuta ATOM's super extensible framework allows for quick turnaround times of 2-6 weeks for vendor adds. ATOM supports IPAM, ITSM tools and public cloud integrations. ATOM supports tight integration with ecosystem vendors to improve your network automation.
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    Forward Enterprise Reviews
    Forward Enterprise documents, verifies, predicts, and searches the behavior of your network. It creates an always-up-to-date software copy of your entire network infrastructure, both on-prem as well as in the cloud. It integrates seamlessly into existing network management tools and workflows thanks to its REST APIs. Forward Enterprise can be deployed either on-prem, or via cloud hosting to provide complete flexibility in implementation. Automatically create a network diagram that is accurate and complete with details about your environment. A complete inventory of all your hardware and software, across platforms and versions. Visualize the network-wide L2, 3 and 4 states and all device configurations. An intuitive and powerful tool allows you to search network behavior, configuration, and state network-wide. For fast root-cause isolation, and incident remediation, locate any device in your network including all connections.
  • 23
    Resolve Reviews

    Resolve

    Resolve Systems

    Resolve is the number one IT automation and orchestration platform. It powers more than a million automations every single day, from simple, high-volume tasks, to complex processes that go far beyond what you think is possible. We have more than a decade experience in automation and know how to create an intelligent automation platform and orchestration platform to meet today's growing demands of IT Operations and Network Operations teams. Resolve powers millions of automations every day, many of which go far beyond what you might imagine is possible. It sounds impossible, but it is true. Ask the customers who have cracked the code to automate complex tasks such as PIM testing, updating active loads balancers, CUCM Onboarding in seconds, true end–to-end patch management and interfacing with Watson for NLP. They also maintain infrastructure in segregated networks or hybrid cloud deployments. Continue reading to learn how we do it.
  • 24
    AppViewX AUTOMATION+ Reviews
    AUTOMATION+ is a tool that Enterprise IT uses to automate, manage, and orchestrate their application delivery and network security services. AUTOMATION+ gives you an application-centric view of the state of multi-cloud application delivery and network security infrastructures. Self-service automation workflows can be built by application, network, security, and engineering engineers to ensure compliance and business agility.
  • 25
    Nuage Networks Virtualized Services Platform Reviews
    The Nuage Networks Virtualized Services Platform, (VSP) can transform your network and help you prepare for the future of end-to-end network automation. VSP allows you to provide SDN/SD-WAN network automation across networks of all sizes and architectures, from large enterprise WANs to data center private clouds, to large public clouds. Our open, secure, multi-cloud-enabled wide area networking solution is available through more than 70 Managed Service Provider Partners around the world. It offers all the benefits of SDWAN and allows your business to choose the best approach for your digital transformation needs. The Nuage Networks Virtualized Services Platform is the industry's leading network automation platform. It enables a full range of SDN, SDWAN, and cloud solutions. VSP allows advanced network automation across all networks and clouds, regardless of their size or architecture. It can automate everything from datacenter private clouds to large enterprise wide-area networks (WANs).
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Overview of Network Automation Software

Network automation software is a system designed to automate and streamline the management of networks, including tasks such as configuration, deployment, monitoring, and troubleshooting. With network automation, network administrators can spend less time on mundane and repetitive tasks—allowing them to focus on more high-level issues.

Network automation software simplifies the process of managing complex networks by automating processes that would otherwise require manual intervention. With an automated solution in place, networks can be managed more efficiently and errors can be identified quickly. Automation also helps ensure compliance with security policies by automatically enforcing rules across all network devices.

Network automation enables organizations to manage their entire network infrastructure from one central console. This includes routers, switches, firewalls, load balancers, wireless access points, and other networking devices. Network automation tools provide comprehensive visibility into all aspects of network infrastructure—including topology maps and various reports that provide insights into any issues or trends on the network. Automation also provides detailed reports showing how changes have impacted performance or security over time—so administrators can identify problems before they become serious incidents.

A wide variety of different tools can be used for network automation depending on the needs of the organization. Some of these include command line tools like Ansible or Python scripts; graphical user interfaces (GUIs) such as Cisco’s SDN Controller; or powerful orchestration platforms like Puppet Enterprise or Chef Server — which allow users to easily provision servers and configure services across multiple machines simultaneously without needing to write code manually each time.

In addition to providing automated task execution capabilities, many modern solutions are also equipped with AI-driven insights that help administrators anticipate faults before they occur and optimize resource utilization for maximum efficiency across the entire network infrastructure.

What Are Some Reasons To Use Network Automation Software?

  1. Improved Network Visibility: Network automation simplifies and streamlines network configuration, providing enhanced visibility of the network and its components. Real-time device monitoring and alerting on issues help administrators catch problems before they become major failures.
  2. Reduced OpEx Costs: Automation tools can save time with manual administrative tasks, freeing up employees to focus on more critical areas of IT operations. Automation also reduces workloads in cases such as configuring VLANs, deploying new applications and services, or even provisioning new users across multiple devices quickly and easily. This leads to reduced operational expenses (OpEx).
  3. Increased Agility: With automation, networks are able to respond to changing business requirements faster than ever before since automated processes have fewer errors due to redundancies when updating configurations across systems. This helps organizations stay competitive by allowing them to scale their infrastructure quickly if needed without requiring extra manpower or additional capital expenditures (CapEx).
  4. Enhanced Security: By using automated processes for software patching, system backups, security testing, authentication management and data protection measures, companies can ensure that all necessary security protocols are met without sacrificing the performance or availability of IT services. Automated network security deployments make it easier for admins to keep track of access rights as well as create set rules for handling suspicious traffic on endpoints within the organization's infrastructure.

Why Is Network Automation Software Important?

Network automation software is becoming increasingly important as the scale of IT infrastructures continues to grow. With more organizations relying on digital technology both internally and across remote or distributed networks, it’s no longer feasible for administrators to complete network processes manually. Automating repetitive tasks can greatly speed up system configuration, reduce network downtime, and improve overall reliability.

Network automation software helps administrators maintain control over multiple connected devices, ensuring that all components remain properly configured during any changes or updates. It also enables organizations to quickly respond to evolving business needs by automating redundant processes such as test deployments and patching procedures. This ensures that admins have visibility into the entire system from a single platform and can make the necessary adjustments in real-time with minimal disruption to other components of the network.

The move towards cloud platforms has made network automation even more critical for businesses of all sizes. By coordinating manual activities with automated scripts, companies can easily move applications or services between data centers without needing specialized personnel or dedicated hardware resources every time a change needs to be made. Furthermore, running scripts at regular intervals enables administrators to automate routine requests like launching new virtual machines or scaling up memory usage on existing infrastructure while reducing latency in the process.

Overall, automated networks provide greater flexibility in configuring and managing large-scale IT environments while simultaneously improving performance outcomes and security standards within budget constraints. Network automation software gives administrators total visibility into their systems so they can focus on truly innovative projects instead of performing mundane maintenance tasks manually; thereby helping them achieve higher efficiency levels in less time.

Features Provided by Network Automation Software

  1. Automated Provisioning: Network automation software provides automated provisioning, allowing users to quickly and easily spin up new services or change existing ones with minimal manual effort. This speeds up the process of making changes and reduces the amount of configuration needed to make them.
  2. Error-And User-Logging: Network automation software can log errors, changes, and user activity automatically so that administrators can track down problems more quickly and identify any suspicious behavior in a network’s operations.
  3. Compliance Monitoring: These systems provide monitoring for compliance with security policies and other regulations established by an organization or regulatory body. They will track changes to configurations as well as access control activities over time to ensure everything is secure and compliant when necessary.
  4. Topology Mapping: This feature is used to visualize the connections between different devices and components on a network, making it easier to spot potential issues before they occur. Additionally, it helps reduce confusion among teams working across multiple networks at once by helping them understand network topologies quickly and accurately without having to manually diagram each one out separately first.
  5. Automated Backup & Recovery: Network automation software also has built-in backup capabilities that help ensure no data or settings are lost in case of an unexpected power outage or system failure event occurs on a device monitored by this system's toolset.. In such scenarios, administrators can use these backups to restore hardware settings or retrieve data from a previous state if necessary - saving valuable time from otherwise manual labor processes like port configurations.

Types of Users That Can Benefit From Network Automation Software

  • IT Administrators: IT administrators can benefit from network automation software by being able to make significant changes to their networks with less manual labor. Automation tools can speed up processes, reducing the amount of time they spend on maintenance tasks and freeing them up to focus more on improving business operations.
  • Network Architects: Network architects need reliable data in order to design efficient networks that are well suited for the needs of the organization. Automation software can help them gather essential information for designing or upgrading a network, as well as easily create diagrams and reports detailing how components work together.
  • Cloud Engineers: Cloud engineers benefit from automation software thanks to its automated orchestration capabilities which allow cloud infrastructure deployments to be redeployed quickly and reliably without manual intervention. The software can also assist in identifying where cost savings can be made within cloud environments.
  • DevOps Teams: Network automation software is a must-have for DevOps teams who strive to improve code development and deployment cycles by ensuring consistency between environments through automation. It helps automate tests, optimize workloads, detect anomalies, identify bottlenecks, and more all while providing real-time visibility over an organization’s entire system topology.
  • Security Professionals: Network automation tools provide security professionals with better visibility into their large networks while also allowing them to quickly deploy security patches across multiple systems with just a few clicks or commands. This helps prevent potential vulnerabilities and reduce IT overhead costs associated with manually deploying security measures throughout the entire network infrastructure.

How Much Does Network Automation Software Cost?

The cost of network automation software can vary greatly depending on the features and capabilities it offers. Some basic packages may be available for free, while others may cost hundreds or even thousands of dollars per license. Factors that affect pricing include the number of nodes, security measures, usage requirements, support & maintenance services, deployment options, cloud hosting costs, and more.

Generally speaking, monthly subscription fees start at around $50 and go up to $500 or more per month depending on the number of users. Many vendors also offer annual plans offering discounted prices compared to their monthly plans. These annual rates typically range from $400 to over $10 000 per year. When considering a vendor’s offerings and prices there are a few important details to keep in mind such as whether that price includes: ongoing customer support; premium editions with additional features; upgrade fees for new versions; training for staff; usage-based models; user licensing fees; hosting/maintenance charges etc., so it is important to read through all material related from any potential vendor before selecting one.

Network Automation Software Risks

  • Security risks – Automation software can introduce new security vulnerabilities into the network, as each system comes with its own set of security requirements that need to be properly configured and managed. If not done so correctly, unauthorized users may gain access to sensitive information or disrupt network operations.
  • Human error – Misconfiguration of automation processes can lead to disastrous and costly mistakes. Accidentally executing automated commands on the wrong systems or in the wrong order can cause serious damage and disruption.
  • Lack of customization - Network automation software may not offer enough flexibility and customization options for administrators to tailor their networks according to their exact needs. This may result in inefficient workflows and limited functionality.
  • System compatibility – Not all automation tools are compatible with all existing systems, applications, protocols and tools used within a network environment which could significantly limit its potential effectiveness.
  • System downtime - Automation software requires additional resources (hardware/software) and may require periodic maintenance leading to frequent system downtimes.

What Software Does Network Automation Software Integrate With?

Network automation software can integrate with a variety of different types of software. These include network configuration management systems, security and performance monitoring systems, cloud orchestration platforms, public and private cloud infrastructure systems, IP address management (IPAM) tools, application delivery controllers (ADCs), and more. By connecting with these various types of software, network automation tasks such as provisioning new devices and services on the network can be performed quickly and consistently. Additionally, having access to real-time data from other sources allows for automated decisions to be made that would otherwise require manual intervention which can make managing networks much easier.

What Are Some Questions To Ask When Considering Network Automation Software?

  1. What automated network management capabilities does the software provide?
  2. Can you illustrate how it reduces operational costs?
  3. Does the software support multiple protocols, like SNMP and CLI?
  4. Are there rest API’s available to customize scripting tasks?
  5. How easy is it to use and how long does it take to set up?
  6. Is there a way for me to monitor user activity on the network using this software?
  7. What security protocols are in place to protect my data from unauthorized access or manipulation?
  8. Does the vendor offer technical support such as training, troubleshooting and bug fixes if needed?
  9. Are there any additional per-user licensing fees or hidden costs associated with using the software that I should be aware of upfront?