Average Ratings 19 Ratings
Average Ratings 3 Ratings
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Description
LogMeIn Resolve is a comprehensive unified endpoint management (UEM) platform designed to streamline IT operations and help managed service providers (MSPs) scale efficiently. It integrates remote monitoring and management, unattended remote access, ticketing systems, workflow automation, and AI-driven insights into a centralized console. The platform supports patch management, antivirus monitoring, alerting, and remote execution, allowing IT teams to proactively maintain device health and optimize performance. Users benefit from unattended access to Windows, Mac, and Android devices, enabling issue resolution without user disruption. LogMeIn Resolve also offers IT asset management capabilities that track inventory, license compliance, and usage to support smarter decision-making. AI-powered features such as helpdesk ticket summaries and script generation boost team productivity. The platform integrates easily with popular tools like ServiceNow, Zendesk, and Microsoft Teams. LogMeIn Resolve is ideal for IT teams and MSPs looking for a secure, flexible, and AI-augmented solution to modern IT management challenges.
Description
Remote computer access is simple and secure for individuals and teams.
You can now access all your business data and applications from anywhere, anytime, on any device.
Key Features and Benefits
* Broad Device Support – Remote access to your Mac or Windows computer
You can access it from any Mac, Windows or iOS device.
* Simple to set up - Simply sign up and install your devices.
To go!
* Simple to use - The intuitive gestures and menu interface deliver a native experience.
Application experience, including support for multiple display devices.
* High Performance - Patented streaming technology - including 3D
Graphics, HD video and synchronized sound - create an engaging user experience
Experience.
* Connect from anywhere – Intelligent optimization techniques
Even when connections are made over 3G with lower bandwidth, reliable connections can still be made
4G connections
* Secure connections - Support for SSL/AES256 bit encryption
You can rest assured that your sessions will be safe.
API Access
Has API
API Access
Has API
Integrations
Active Directory
CyberFOX Password Manager
Datto RMM
Freshdesk
Freshservice
Indent
NinjaOne
ServiceNow
Spiceworks Network Monitor
SuperOps
Integrations
Active Directory
CyberFOX Password Manager
Datto RMM
Freshdesk
Freshservice
Indent
NinjaOne
ServiceNow
Spiceworks Network Monitor
SuperOps
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$60.00/year/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoTo
Founded
2003
Country
United States
Website
www.logmein.com/products/resolve
Vendor Details
Company Name
Splashtop
Founded
2006
Country
United States
Website
www.splashtop.com/products/remote-access
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
File Sharing
Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
