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Description
LiveAssist functions as an AI-driven assistant on websites, engaging visitors through interactive conversations rather than relying on traditional static forms. During these chats, it determines the visitor's purpose, assesses their likelihood to make a purchase, and gathers essential information for your team, including their name, contact details, and specific interests, ultimately providing a well-organized lead that your representatives can promptly respond to. The process is streamlined through a four-step framework that directs each interaction, analyzes it for sales relevance, differentiates genuine leads from casual inquiries, and delivers a concise summary along with suggested follow-up actions. Additionally, LiveAssist accommodates over 100 languages while ensuring compliance with GDPR regulations regarding data management. Positioned as a fully managed service rather than a do-it-yourself bot creation tool, it is particularly beneficial for sectors like home services and real estate, where timely follow-ups are critical to preventing lost inquiries or missed opportunities during off-hours. With its focus on effective communication and lead qualification, LiveAssist enhances the customer engagement experience in diverse business landscapes.
Description
Our Integrated Conversational Platform is designed to capture high-intent prospects using advanced AI and 24/7 Live Chat. Our conversational AI platform will engage visitors as soon as they arrive and ensure quick, friendly responses. Enhance the user experience on your website and streamline communication to create meaningful connections with your audience.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$250/month
Free Trial
Free Version
Pricing Details
$20
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LiveAssist
Country
United States
Website
liveassist.io
Vendor Details
Company Name
SSC.AI
Founded
2018
Country
United States
Website
ssc.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking