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Description
Chatstack stands out as the premier choice for self-hosted PHP live chat software, offering numerous advantages that surpass those of rival live chat platforms. It is designed to be easily integrated into your website, utilizing PHP and MySQL for seamless installation, which is particularly beneficial for users without technical expertise. With its intuitive interface, you can effectively communicate with your customers and swiftly address their inquiries, fostering strong customer relationships. The absence of subscription fees and ongoing monthly costs makes our online chat software an incredibly budget-friendly solution for enhancing customer service on your website. You can fully personalize the live chat widget or optional popup client window, incorporating your brand's logo, color scheme, and customized welcome messages to enhance user engagement. For those seeking a more tailored experience, advanced customization options are available through the modification of template CSS files, allowing for a completely bespoke design. Moreover, Chatstack is compatible with major operating systems, providing dedicated applications for Windows, Mac, and Linux, ensuring that your entire team can access the software effortlessly across all their devices. This flexibility and ease of use make Chatstack an indispensable tool for businesses aiming to improve their online communication strategies.
Description
Extend a warm welcome by sending tailored messages to the right opportunities and generating leads effectively. Streamline your greeting process by automating welcome messages, allowing you to attract and gather customer information for easier follow-up and contact. Delegate tasks to the appropriate team members, enabling quick and professional interactions through the use of message templates, multimedia buttons, and product details, while incorporating emojis to foster engaging relationships. Centralize customer data from various channels into a single platform for better management. Organize customers into distinct groups based on your specific needs and business model for targeted outreach. Enhance your business operations by establishing multiple automated workflows or customer interaction strategies, ensuring that you provide a high-quality experience that is informed by behavioral tracking. Evaluate your conversations and customer insights through analysis by time, tags, or agents, which will aid in refining your customer service approach and ultimately drive sales growth. By leveraging these strategies, you can create a seamless experience that not only meets but exceeds customer expectations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
MySQL
No
Pricing Details
$149 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$9.59 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chatstack
Country
Australia
Website
www.chatstack.com
Vendor Details
Company Name
VietnamBiz
Founded
2013
Country
Viet Nam
Website
subiz.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes