Average Ratings 1 Rating
Average Ratings 5 Ratings
Description
Chatstack stands out as the premier choice for self-hosted PHP live chat software, offering numerous advantages that surpass those of rival live chat platforms. It is designed to be easily integrated into your website, utilizing PHP and MySQL for seamless installation, which is particularly beneficial for users without technical expertise. With its intuitive interface, you can effectively communicate with your customers and swiftly address their inquiries, fostering strong customer relationships. The absence of subscription fees and ongoing monthly costs makes our online chat software an incredibly budget-friendly solution for enhancing customer service on your website. You can fully personalize the live chat widget or optional popup client window, incorporating your brand's logo, color scheme, and customized welcome messages to enhance user engagement. For those seeking a more tailored experience, advanced customization options are available through the modification of template CSS files, allowing for a completely bespoke design. Moreover, Chatstack is compatible with major operating systems, providing dedicated applications for Windows, Mac, and Linux, ensuring that your entire team can access the software effortlessly across all their devices. This flexibility and ease of use make Chatstack an indispensable tool for businesses aiming to improve their online communication strategies.
Description
Our live chat software allows operators to reach customers immediately. Operators can see what visitors are typing and respond faster. They can also transfer chat to other members to speed up the resolution process. Operators can use canned responses in live chat software to provide real-time quality answers. Chat widgets can be customized with self-help articles for instant assistance. Our proactive chat software will enhance user experience. Chat invitation pop-ups and personalized operator greetings can be used to welcome visitors. This will increase engagement. Use our live chat to inform website visitors about new products, features, or service updates. Give product tours to your support team to help them engage potential leads. Our live chat support software allows you to store potential leads in your favorite CRM platforms such as Salesforce, Microsoft Dynamics, and Salesforce. This will allow your sales team to close more deals faster.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AmeriCommerce
No
Keap
No
Kontent.ai
No
Mailchimp
No
MySQL
Yes
ProProfs Help Desk
No
Salesforce
No
Shopify
No
WordPress
No
Zendesk
No
Integrations
AmeriCommerce
Yes
Keap
Yes
Kontent.ai
Yes
Mailchimp
Yes
MySQL
No
ProProfs Help Desk
Yes
Salesforce
Yes
Shopify
Yes
WordPress
Yes
Zendesk
Yes
Pricing Details
$149 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$19.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chatstack
Country
Australia
Website
www.chatstack.com
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofschat.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes